Cafe Supervisor - Costa

Cafe Supervisor - Costa

Poole Part-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and maintain cafe standards.
  • Company: Join Costa, a leading High Street coffee brand known for quality and community.
  • Benefits: Enjoy flexible hours, employee discounts, and a vibrant work environment.
  • Why this job: Perfect for those who love coffee culture and want to develop leadership skills.
  • Qualifications: No prior experience needed; just bring your passion for coffee and teamwork.
  • Other info: Part-time role with 16 hours per week, ideal for students or side hustlers.

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 16 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality.

Cafe Supervisor - Costa employer: Compass Group

At Costa, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and creativity. As a Cafe Supervisor, you'll benefit from flexible working hours, comprehensive training programmes, and opportunities for career advancement within a globally recognised brand, all while enjoying the lively atmosphere of our High Street location.
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Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cafe Supervisor - Costa

✨Tip Number 1

Familiarise yourself with Costa's brand values and customer service standards. Understanding their ethos will help you demonstrate your alignment with the company during interviews.

✨Tip Number 2

Gain experience in a fast-paced café environment, if you haven't already. Highlight any previous supervisory roles or relevant experience to show you're ready to take on the responsibilities of a Cafe Supervisor.

✨Tip Number 3

Network with current or former employees of Costa. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Prepare to discuss how you handle team dynamics and conflict resolution. As a supervisor, you'll need to demonstrate strong leadership skills, so think of examples from your past experiences that showcase these abilities.

We think you need these skills to ace Cafe Supervisor - Costa

Leadership Skills
Customer Service Excellence
Team Management
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Cash Handling
Food Safety Knowledge
Inventory Management
Sales Skills
Training and Development
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Cafe Supervisor position at Costa. Tailor your application to highlight relevant experience and how it aligns with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in the hospitality industry, particularly any supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.

Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Mention specific examples of how you've successfully managed teams or improved service quality in previous positions. Make sure to convey your enthusiasm for working at Costa.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.

How to prepare for a job interview at Compass Group

✨Know the Brand

Familiarise yourself with Costa's values, mission, and products. Understanding what makes Costa unique will help you demonstrate your enthusiasm for the brand during the interview.

✨Showcase Leadership Skills

As a Cafe Supervisor, you'll be expected to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past, highlighting your ability to handle challenges and maintain morale.

✨Customer Service Focus

Costa prides itself on excellent customer service. Be ready to discuss your approach to customer interactions and how you would handle difficult situations to ensure customer satisfaction.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values.

Cafe Supervisor - Costa
Compass Group
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