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- Tasks: Supervise cleaning teams and ensure high standards of service in healthcare facilities.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to quality healthcare services.
- Benefits: Career progression, recognition for hard work, and a supportive team environment.
- Other info: Embrace diversity and individuality in a dynamic workplace.
- Why this job: Make a real difference in healthcare while developing your skills and career.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat: Full-time (Days)
- Sun: Full-time (Days)
Could you bring your spark to Healthcare? Here's what you need to know before applying:
Your key responsibilities will include:
- To be polite, professional and friendly at all times with customers, clients and colleagues.
- Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities.
- You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.
- You will be supervising the cleaning team and ensuring high standards of cleaning and processes are followed.
- Detail-oriented and able to forecast what will be needed for the weeks ahead.
- You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Answers questions regarding the site FM services.
- Directly works with all on site teams for consistent service and addressing issues.
- To assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team.
Our ideal Site Facilities Supervisor will:
- Be passionate about delivering excellent customer service and support services to our clients and customers.
- Act with honesty and integrity.
- Be creative and experimental in order to introduce new ideas to prospective clients.
- Have exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English.
- Have high expectations for quality and an eye for detail.
- Maintain a high standard of personal presentation.
- Have the ability to manage multiple projects and work assignments.
- Be able to accomplish projects with little supervision.
- Take the opportunity to continuously learn and grow.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Domestic Supervisor in Brookwood employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Supervisor in Brookwood
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Facilities Supervisor role. Confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Domestic Supervisor in Brookwood
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure guest satisfaction, so share specific examples that showcase your friendly and professional approach.
Be Detail-Oriented: As a Facilities Supervisor, attention to detail is key. In your application, mention any experiences where you’ve had to forecast needs or maintain high standards. This will show us you’re the right fit for keeping everything running smoothly.
Demonstrate Your Leadership Abilities: We’re looking for someone who can supervise a team effectively. Share any past experiences where you’ve led a team or managed projects, and don’t forget to mention how you motivated others to achieve their best work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Domestic Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as supervising the cleaning team and ensuring high standards of service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle enquiries efficiently and maintain a friendly, professional demeanour at all times.
✨Demonstrate Attention to Detail
As a Facilities Supervisor, being detail-oriented is crucial. During the interview, discuss how you’ve successfully managed multiple projects or tasks while maintaining high standards. You could even mention specific instances where your attention to detail made a significant difference in your previous roles.
✨Emphasise Your Teamwork and Leadership Skills
This role involves working closely with various teams, so be ready to talk about your experience in leading and collaborating with others. Share stories that illustrate your interpersonal skills and how you’ve effectively motivated a team to achieve common goals, especially in a fast-paced environment.