At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Career progression, recognition, and a supportive work environment.
- Why this job: Make a difference with your customer service skills in a dynamic setting.
- Qualifications: Experience in customer care and strong communication skills.
- Other info: Embrace diversity and thrive in a culture that values individuality.
The predicted salary is between 24000 - 36000 Β£ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Hereβs what you need to know before applying:
Your key responsibilities will include:- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Bristol employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Porter in Bristol
β¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Defence and Compass Group UK&I. Understanding their values and what they celebrate can help you connect better during your chat.
β¨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships and respond to customer requests. Try role-playing common scenarios with a friend to boost your confidence.
β¨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've handled changing priorities in the past. This will demonstrate that you're the perfect fit for a dynamic environment like Defence.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Defence.
We think you need these skills to ace Porter in Bristol
Some tips for your application π«‘
Show Your Customer Care Skills: Make sure to highlight any experience you have in delivering top-notch customer service. We love candidates who can demonstrate their ability to connect with people and make their day a little brighter!
Be Adaptable: Since the role of a Porter can change from day to day, itβs important to show us that you can handle shifting priorities. Share examples of how you've successfully adapted to new situations in your previous roles.
Communicate Clearly: As a Porter, you'll need to communicate effectively with both customers and team members. Use your application to showcase your communication skills and how you build relationships with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Compass Group
β¨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people and provide excellent service.
β¨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss situations where you've had to adapt quickly or handle unexpected challenges. This will show that you're flexible and can thrive in a dynamic environment.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.