Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join Chartwells, a leading catering provider in the education sector.
- Benefits: Part-time hours, career progression, and a supportive team environment.
- Why this job: Make a difference in students' lives while working in a fun, fast-paced setting.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Embrace diversity and enjoy opportunities to grow within a company that values you.
The predicted salary is between 11 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 27.3 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Chartwells?
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Customer Service Assistant in Birtley employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant in Birtley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Prepare some examples from your past experiences that highlight your skills and enthusiasm. This will help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Chartwells.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace School Customer Service Assistant in Birtley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you genuinely care about delivering a great experience for our clients and customers!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in catering or customer service, even if they’re not directly related, to show us how you can contribute to our team.
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can bring your spark to Chartwells!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Compass Group
✨Know Your Stuff About Chartwells
Before the interview, do a bit of homework on Chartwells. Understand their mission in the education sector and how they contribute to students' well-being. This will show your genuine interest in the company and help you connect your passion for food and people with their values.
✨Show Off Your Team Spirit
As a Customer Services Assistant, being a team player is key. Think of examples from your past experiences where you worked well in a team, especially in busy environments. Be ready to share these stories during the interview to demonstrate your collaborative spirit.
✨Prepare for Fast-Paced Scenarios
Since the role involves working under pressure, be prepared to discuss how you handle busy situations. You might even want to practice answering situational questions that reflect this, so you can showcase your ability to thrive when things get hectic.
✨Emphasise Your Customer Service Skills
Customer service is at the heart of this role. Think about times when you went above and beyond for a customer or resolved a tricky situation. Highlighting these experiences will show that you have the right attitude and skills to deliver exceptional service at Chartwells.
