Retail Supervisor - M&S in Birmingham

Retail Supervisor - M&S in Birmingham

Birmingham Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Supervise a team, manage stock levels, and ensure excellent customer service.
  • Company: Join a major High Street brand that values individuality and career growth.
  • Benefits: Competitive pay, great perks, and opportunities for learning and development.
  • Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
  • Qualifications: Experience supervising teams, strong communication skills, and a positive attitude.
  • Other info: Flexible shifts and a commitment to diversity and inclusion.

The predicted salary is between 13 - 16 £ per hour.

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 25 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Shift patterns

Here's an idea of what your shift patterns will be: Variable shifts

Key responsibilities

  • Ensuring all deliveries are checked and stored promptly and correctly
  • Supervising a team, creating a positive environment where the team feel welcomed and supported
  • Being a responsible key holder
  • Using the till, taking orders and receiving payments
  • Assisting with weekly bookwork and any other duties that are necessary
  • Producing weekly rotas following the manager's guidelines
  • Placing orders for stock to maintain the correct stock levels
  • Delegating where necessary and ensuring the team are proactive at all times
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Ideal candidate

  • Previous experience supervising frontline teams within a similar environment
  • Good communication skills with a focus on great Customer Service
  • Team player and can-do attitude
  • Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Retail Supervisor - M&S in Birmingham employer: Compass Group

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Retail Supervisor, you will enjoy a supportive work culture that encourages career progression, competitive pay, and a range of benefits, all while working in one of the UK's leading high street brands. Join us to be part of a diverse team where your contributions are recognised and celebrated.
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Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor - M&S in Birmingham

✨Tip Number 1

Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit.

✨Tip Number 2

Practice your customer service skills! As a Retail Supervisor, you'll need to demonstrate excellent communication and a can-do attitude. Role-play common scenarios with a friend to boost your confidence.

✨Tip Number 3

Be ready to showcase your leadership skills! Think of examples where you've successfully supervised a team or handled pressure. This will help you stand out as someone who can create a positive environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compass family and growing your career with us.

We think you need these skills to ace Retail Supervisor - M&S in Birmingham

Supervisory Skills
Customer Service
Communication Skills
Team Leadership
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Food Handling & Hygiene Standards Compliance
Health & Safety Regulations Compliance
Stock Management
Delegation Skills
Adaptability
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Supervisor role. Highlight any previous supervisory experience and customer service skills to show us you’re the right fit!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to work with Compass Group UK&I and how your background makes you a great candidate for this position.

Show Your Personality: We love individuality! Don’t be afraid to let your personality come through in your application. Share your passion for retail and how you can contribute to creating a positive team environment.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly!

How to prepare for a job interview at Compass Group

✨Know the Company

Before your interview, take some time to research Compass Group UK&I. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Retail Supervisor, you'll be supervising a team. Be prepared to discuss your previous experience in leading teams, how you create a positive environment, and any specific examples where you've successfully managed challenges. Highlighting your ability to motivate and support others will set you apart.

✨Demonstrate Customer Service Excellence

Customer service is key in retail. Think of examples from your past roles where you went above and beyond for customers. Be ready to explain how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Compass Group UK&I. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Retail Supervisor - M&S in Birmingham
Compass Group
Location: Birmingham

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