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- Tasks: Lead and manage facilities services across multiple sites in the Midlands.
- Company: Join a leading company in facilities management with a focus on innovation.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: 5+ years in facilities management with strong leadership and financial skills.
- Other info: Embrace diversity and grow your career in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the Midlands. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.
As a Regional Operations Manager, you will be responsible for ensuring that all contractual service level agreements (SLAs) are achieved, managing financial performance, driving innovation, and leading a highâperforming onâsite team. You will act as the primary interface between Compass Group and the client, ensuring services are delivered efficiently, safely, and to the highest standards.
Key Responsibilities- Oversee the delivery of multiple selfâdelivered FM services across several sites, ensuring service excellence and contractual compliance.
- Oversee thirdâparty service providers, ensuring performance meets contractual and compliance standards.
- Manage budgets, monthlyâend review and financial reporting and cost control to ensure profitability and operational efficiency.
- Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
- Lead and develop onâsite teams, promoting a culture of safety, collaboration, and high performance.
- Drive continuous improvement, innovation, and best practice across all areas of service delivery.
- Ensure compliance with all Health & Safety, statutory, and company policies.
- Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
- Support business development by identifying opportunities for growth and service enhancement.
- Minimum 5 years' experience in a Facilities Management and contract management role.
- Multiâsite experience is essential.
- Strong financial and commercial acumen, with experience managing budgets and performance targets.
- Proven experience in people management, team leadership, and client relationship management.
- Excellent communication, organisational, and decisionâmaking skills.
- Strong understanding of compliance requirements, Health & Safety and quality assurance.
- IOSH Managing Safely qualification desirable.
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Regional Operations Manager - Midlands in Birmingham employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Regional Operations Manager - Midlands in Birmingham
â¨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Regional Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to operational excellence and client satisfaction. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
â¨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed budgets, and driven innovation in previous roles. Highlighting your experience in multi-site management will definitely set you apart.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to contribute to our mission of delivering top-notch facilities management services.
We think you need these skills to ace Regional Operations Manager - Midlands in Birmingham
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in facilities management and any multi-site operations you've handled. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and client satisfaction in your previous positions.
Showcase Your Leadership Skills: As a Regional Operations Manager, you'll be leading teams. Make sure to highlight your people management experience and any successful team initiatives you've led. We love seeing how you can inspire and develop others!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itâs the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Compass Group
â¨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Regional Operations Manager in Facilities Management. Familiarise yourself with key responsibilities like managing SLAs, budgets, and team performance. This will help you answer questions confidently and show that you're the right fit.
â¨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your multi-site management experience and financial acumen. Be ready to discuss how you've driven innovation and continuous improvement in previous positions, as this aligns perfectly with what they're looking for.
â¨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their operations and express genuine interest in their company culture. This not only shows your enthusiasm but also helps you stand out as a candidate who values relationships.
â¨Highlight Compliance Knowledge
Given the importance of compliance in this role, be prepared to discuss your understanding of Health & Safety regulations and quality assurance practices. Mention any relevant qualifications, like IOSH Managing Safely, to reinforce your commitment to maintaining high standards.
