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- Tasks: Lead and manage facilities services across multiple sites, ensuring excellence and compliance.
- Company: Join a dynamic team at a leading facilities management company.
- Benefits: Enjoy competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Why this job: Make a real impact in a key leadership role while driving innovation and improvement.
- Qualifications: 5+ years in facilities management with strong financial and people management skills.
- Other info: Embrace diversity and grow your career with excellent development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the Midlands. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.
Key Responsibilities
- Oversee the delivery of multiple self-delivered FM services across several sites, ensuring service excellence and contractual compliance.
- Oversee third-party service providers, ensuring performance meets contractual and compliance standards.
- Manage budgets, monthly-end review and financial reporting and cost control to ensure profitability and operational efficiency.
- Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
- Lead and develop on-site teams, promoting a culture of safety, collaboration, and high performance.
- Drive continuous improvement, innovation, and best practice across all areas of service delivery.
- Ensure compliance with all Health & Safety, statutory, and company policies.
- Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
- Support business development by identifying opportunities for growth and service enhancement.
About You
- Minimum 5 years’ experience in a Facilities Management and contract management role.
- Multi-site experience is essential.
- Strong financial and commercial acumen, with experience managing budgets and performance targets.
- Proven experience in people management, team leadership, and client relationship management.
- Excellent communication, organisational, and decision-making skills.
- Strong understanding of compliance requirements, Health & Safety and quality assurance.
- IOSH Managing Safely qualification desirable.
What We Offer
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Regional Operations Manager (FM) - Midlands in Birmingham employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager (FM) - Midlands in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who’s genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams, managed budgets, and improved service delivery in your previous roles. This will demonstrate your capability as a Regional Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Regional Operations Manager (FM) - Midlands in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in facilities management and any multi-site operations you've handled. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in managing teams and budgets, and how you’ve driven operational excellence in the past.
Showcase Your Leadership Skills: As a key leadership role, we’re keen to see your people management skills. In your application, mention how you've led teams, promoted collaboration, and ensured high performance. We love hearing about your approach to developing talent!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Compass Group
✨Know Your Facilities Management Inside Out
Make sure you brush up on your knowledge of total facilities management (TFM) services. Be ready to discuss how you've successfully overseen multiple sites in the past, and share specific examples of how you've ensured service excellence and compliance.
✨Showcase Your Financial Savvy
Since managing budgets and financial reporting is key for this role, prepare to talk about your experience with cost control and profitability. Bring along examples of how you've managed budgets effectively and any strategies you've implemented to improve financial performance.
✨Demonstrate Leadership Skills
This role requires strong people management and team leadership skills. Think of instances where you've led a team to success, promoted a culture of safety, or driven continuous improvement. Be ready to discuss how you motivate and develop your team.
✨Build Rapport with Clients
As the key operational point of contact, your ability to build relationships with clients is crucial. Prepare to share how you've maintained strong client relationships in the past, including how you've conducted reviews and addressed any concerns to ensure satisfaction.
