At a Glance
- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital setting.
- Company: Join the Medirest Family, part of Compass Group UK&I, a leader in healthcare catering.
- Benefits: Earn £12.71 per hour with flexible part-time shifts and opportunities for career growth.
- Other info: Be part of a diverse team that values your unique talents and promotes personal growth.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
Salary: £12.71 per hour
Shift hours: Part Time
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: 3 out of 7 days.
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn't matter if you've never worked as a Ward Host/Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Location: Bath
Ward Hostess/Host - Part Time - Bath employer: Compass Group
At Compass Group, we pride ourselves on being an excellent employer, offering a full-time Food & Beverage Supervisor role at RAAF Amberley that combines leadership with a great work-life balance. Our supportive team culture fosters professional growth, with guaranteed pathways to management opportunities and a focus on employee development, all while providing high-quality service to the Defence community. Enjoy weekday-focused shifts, reduced hours during festive seasons, and a range of employee benefits that make working with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Hostess/Host - Part Time - Bath
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Compass Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Ward Hostess/Host - Part Time - Bath
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Compass Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Compass Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Compass Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Compass Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Compass Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
