Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage staffing, recruitment, and employee experience across Exeter and Wincanton Racecourses.
- Company: Join Compass Group, a leader in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, healthcare, wellbeing support, and 23 days' annual leave.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact by enhancing guest experiences and developing future talent.
- Qualifications: Strong communication skills, organisational abilities, and experience in hospitality/events preferred.
The predicted salary is between 30000 - 30000 £ per year.
We are seeking a People Operations Manager to support and drive the labour plan and HR service across Exeter and Wincanton Racecourses.
About the role:
You’ll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences. This is a varied, hands-on role where you’ll work closely with operational teams to support recruitment, performance and employee experience across multiple venues.
- Support with rota planning, forecasting and labour cost control.
- Assisting with payroll processes ensuring accuracy and deadlines are met.
This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other South West / Jockey Club locations as the business demands.
Key Responsibilities
- Workforce Planning & Operations: Plan and manage staffing levels to meet event and operational needs.
- Recruitment & Onboarding: Support recruitment, onboarding and training of casual and permanent teams. Build and maintain a strong, reliable pool of event staff. Explore new and creative ways to attract and retain talent. Ensure all new starters are compliant (Right To Work checks, documentation and onboarding).
- Employee Relations & HR Support: Act as a first point of contact for HR queries, policies and procedures. Support managers with employee relation matters, including investigations and hearings. Maintain accurate and compliant employee records. Contribute to performance management and succession plans. Build key relationships with General Managers, Heads of departments, the wider home team and client partners.
- Training & Development: Support delivery of training plans and onboarding programmes. Help identify and develop future talent within the team. Work with managers to ensure teams are trained to deliver a 5-star guest experience. Identify new ways to attract, retain and develop existing talent.
- Culture & Engagement: Promote a positive, inclusive and high performing team culture. Build strong relationships with stakeholders across all venues. Encourage engagement and team development.
- Health & Safety Compliance: Ensure all staff meet health & safety and legal requirements. Support H&S initiatives and maintain high standards across site. Promote a culture of safety and accountability.
What We’re Looking for:
- A confident communicator who builds strong relationships at all levels.
- Highly organised with the ability to manage multiple priorities.
- Experience in hospitality / events is desirable.
- Strong administrative and IT skills.
- Proactive, solution focused and adaptable.
- Ability to influence and support others effectively.
- Full UK driving licence (essential).
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
People Ops Manager Exeter/ Wincanton in Barrow employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Ops Manager Exeter/ Wincanton in Barrow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their needs. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace People Ops Manager Exeter/ Wincanton in Barrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Ops Manager role. Highlight your experience in recruitment, employee relations, and training, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant experience in hospitality or events, as that’s a big plus for us.
Showcase Your Communication Skills: As a People Ops Manager, strong communication is essential. In your application, demonstrate your ability to build relationships and support others. Use clear and concise language to show us you can communicate effectively at all levels.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the People Ops Manager role. Familiarise yourself with the key responsibilities like workforce planning, recruitment, and employee relations. This will help you speak confidently about how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a People Ops Manager, strong communication is crucial. Prepare examples of how you've built relationships in previous roles or resolved conflicts. This will demonstrate your ability to connect with various stakeholders and support managers effectively.
✨Be Ready to Discuss Training and Development
Since this role involves training and developing staff, come prepared with ideas on how to enhance onboarding processes or improve team performance. Highlight any past experiences where you successfully implemented training programmes or identified talent within a team.
✨Demonstrate Your Organisational Skills
With multiple priorities to manage, showcasing your organisational skills is key. Prepare to discuss how you’ve handled busy periods in the past, perhaps during events or peak times, and how you ensured everything ran smoothly while meeting deadlines.