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- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its quality and customer focus.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for growth and development.
- Why this job: Be part of a vibrant team that values individuality and rewards hard work.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
We\’re currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 30 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have Hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2307/86086001/52747683/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Barista - Costa employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and brewing methods. Knowing the different drinks and their preparation will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to demonstrate excellent communication and relationship-building skills is crucial for this position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences. Whether it’s in a busy café or during a hectic event, being able to handle stress effectively is key for a Barista.
✨Tip Number 4
Research Costa's values and culture. Understanding what they stand for and how they celebrate individuality will help you align your answers during the interview and demonstrate that you're a good fit for their team.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Barista position at Costa. Understand the key responsibilities and the skills required, such as customer service experience and knowledge of brewing equipment.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and any previous roles that involved food and beverage preparation. Emphasise your communication skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific experiences that demonstrate your ability to create high-quality drinks and maintain a positive brand image.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since previous customer service experience is essential, prepare examples of how you've provided excellent service in past roles. Discuss specific situations where you went above and beyond to satisfy a customer, showcasing your ability to build relationships.
✨Demonstrate Teamwork and Communication
As a Barista, being a team player is crucial. Be ready to discuss how you collaborate with others in a fast-paced environment. Share instances where effective communication helped resolve issues or improve service, emphasising your ability to work well under pressure.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health & safety regulations. Brush up on these topics and be prepared to discuss how you would ensure compliance in your daily tasks, showing that you take these responsibilities seriously.
