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For Companies At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its quality and customer focus.
- Benefits: Enjoy competitive pay, great perks, and opportunities for growth and development.
- Why this job: Be part of a vibrant team that values individuality and rewards excellence.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Flexible shifts and a commitment to diversity and inclusion in the workplace.
The predicted salary is between 20000 - 28000 £ per year.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a full-time basis, contracted to 35 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Patterns: 4 out of 7 days
Key Responsibilities:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques
- Checking if brewing equipment operates properly and reporting any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Barista Will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!
Barista - Costa employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and drink preparation techniques. Knowing the ins and outs of their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to demonstrate excellent communication and relationship-building skills is key to standing out as a candidate.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences where you successfully managed busy situations. This will highlight your capability to thrive in a fast-paced environment like a coffee shop.
✨Tip Number 4
Research Costa's values and culture, and be prepared to discuss how your personal values align with theirs. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a barista or in the food and beverage industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific skills that align with the responsibilities listed, such as your ability to work under pressure and your enthusiasm for creating beautifully crafted drinks.
Showcase Your Communication Skills: In your application, emphasise your communication skills and ability to build relationships with customers. Provide examples of how you've successfully interacted with customers in past roles.
Highlight Your Team Player Attitude: Costa values teamwork, so make sure to mention any experiences where you worked effectively as part of a team. This could include group projects, previous jobs, or volunteer work where collaboration was key.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role requires excellent communication and relationship-building skills, be prepared to discuss your previous customer service experience. Provide examples of how you've handled difficult situations or gone above and beyond for customers in the past.
✨Demonstrate Team Spirit
As a Barista, being a team player is crucial. Talk about your ability to work collaboratively with others and share instances where you've contributed positively to a team environment. This will show that you can thrive in a busy café setting.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health and safety regulations. Brush up on these topics beforehand so you can confidently discuss how you would maintain a clean and safe working environment.
