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- Tasks: Lead a team to create unforgettable dining experiences at Twycross Zoo.
- Company: Join Restaurant Associates, part of Compass Group, a global leader in catering.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in hospitality.
- Why this job: Be part of a vibrant team delivering exceptional service in a unique setting.
- Qualifications: Experience in hospitality, strong organisational skills, and a passion for customer service.
- Other info: Fast-paced environment with a focus on teamwork and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Join Restaurant Associates, a dynamic division of Compass Group, the world's leading catering company. We create unforgettable experiences in food, drink, and hospitality at some of the most iconic venues worldwide. We're seeking a Team Leader with a strong background in hospitality and event management. The ideal candidate will be highly organised, adaptable, and committed to delivering outstanding service while overseeing and executing high-quality events. If you thrive in a fast-paced, customer-focused environment and are passionate about creating memorable experiences, we'd love to hear from you!
Key Responsibilities:
- Read and interpret function sheets to plan and organize equipment and displays.
- Coordinate with kitchen staff across buildings to ensure timely preparation and delivery of food and beverages.
- Deliver with attention to detail and presentation.
- Ensure all hospitality areas are kept clean, well-stocked, and aesthetically pleasing.
- Manage time effectively to meet delivery schedules and service timelines.
- Foster a team spirit and collaborative working environment between all departments.
- Train and mentor staff to uphold high service standards and excellent customer service.
- Schedule and manage time to ensure efficient service delivery.
- Provide exceptional customer service, addressing any queries or concerns promptly and professionally.
- Maintain a high level of client satisfaction through consistent quality and service excellence.
Qualifications:
- Previous experience in hospitality and events environment is essential.
- Strong organizational and time management skills.
- Excellent presentation and communication skills, with fluency in English.
- Ability to manage multiple tasks and work under pressure.
- A team player with a positive attitude and strong interpersonal skills.
- Knowledge of food safety and hygiene regulations.
Team Leader - Twycross Zoo in Atherstone employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Twycross Zoo in Atherstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with event management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past events or experiences, bring it along to interviews. Visuals can really help demonstrate your organisational prowess and attention to detail.
✨Tip Number 3
Be ready to adapt! In a fast-paced environment like hospitality, flexibility is key. Prepare examples of how you've successfully managed unexpected challenges in previous roles to impress your interviewers.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Team Leader - Twycross Zoo in Atherstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in hospitality and event management, as well as any relevant achievements that showcase your ability to deliver outstanding service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about creating memorable experiences. Share specific examples of how you've excelled in fast-paced environments and how you can contribute to our team at Twycross Zoo.
Showcase Your Organisational Skills: Since the role requires strong organisational abilities, make sure to mention any experience you have with planning and executing events. We want to see how you manage time effectively and ensure everything runs smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Team Leader at Twycross Zoo. Familiarise yourself with the key responsibilities, like managing events and coordinating with kitchen staff. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles in hospitality and event management. Highlight situations where you successfully organised events or trained staff. This not only demonstrates your experience but also your ability to deliver outstanding service, which is crucial for this role.
✨Emphasise Team Spirit
Since the job requires fostering a collaborative environment, be ready to discuss how you've worked effectively within a team. Share stories that illustrate your positive attitude and interpersonal skills, as these are key to creating memorable experiences for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or upcoming events at Twycross Zoo. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you. Plus, it leaves a lasting impression on the interviewers!
