At a Glance
- Tasks: Lead a dynamic team in delivering exceptional service at Peabody’s within St Richard’s Hospital.
- Company: Join Compass Group, a leader in the food service industry with a focus on growth and development.
- Benefits: Enjoy competitive pay, a contributory pension, and exclusive discounts on travel and shopping.
- Why this job: Make a real impact in a healthcare environment while developing your leadership skills.
- Qualifications: Previous supervisory experience in café, retail, or catering is essential.
- Other info: Embrace a culture of diversity and growth with excellent career advancement opportunities.
The predicted salary is between 27666 - 31000 £ per year.
We are currently recruiting a dedicated Assistant Manager to join the Peabody’s team at St Richard’s Hospital. This is an exciting opportunity to play a key role in the day-to-day operation of a busy Peabody’s outlet within a healthcare environment, ensuring outstanding service, exceptional standards, and a positive customer experience.
Working closely with the Store Manager, you will help lead and motivate the team, maintain operational excellence, and support a culture of quality, safety, and continuous improvement.
Main Responsibilities
- Support with in-house food preparation.
- Assist the Store Manager with the daily running of the Peabody’s store.
- Lead, supervise, motivate, and inspire the team to deliver exceptional customer service.
- Step up and take full responsibility in the Manager’s absence.
- Support the team to achieve sales, service, and operational targets.
- Maintain a positive, professional store environment and resolve customer issues promptly.
- Assist with staff rotas, stock management, ordering, and inventory control.
- Lead shifts, including opening and closing the store to required standards.
- Ensure the store is clean, well-presented, and compliant with brand guidelines.
- Enforce and maintain high standards of health & safety and food safety.
- Ensure all team members receive appropriate training, information, and supervision.
- Complete all required health & safety, food safety, and compliance documentation.
- Carry out audits and investigatory processes in line with company procedures.
- Ensure full compliance with all Peabody’s policies and procedures.
About You
- Previous experience in a supervisory or team leader role within café, retail, or catering.
- Strong leadership and communication skills with a positive, proactive approach.
- Passionate about delivering excellent customer service.
- Reliable, well-presented, and able to work under pressure.
- Strong attention to detail, particularly around safety and compliance.
- A team player who can use initiative and lead by example.
- Committed to maintaining high standards of hygiene and safety.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
About Us
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Assistant Manager - Peabody employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Peabody
✨Tip Number 1
Get to know the company culture! Before your interview, check out Peabody’s online presence and social media. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look professional and well-presented for your interview. First impressions count, especially in a customer-focused environment like Peabody’s.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Assistant Manager - Peabody
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Manager role. Highlight any supervisory or team leader experience you've had in café, retail, or catering settings.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for customer service and leadership. Share specific examples of how you've motivated teams or improved service standards in previous roles.
Showcase Your Attention to Detail: Since this role involves maintaining high standards of hygiene and safety, mention any relevant experience you have with compliance and safety protocols. This will show us you're serious about operational excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager at Peabody’s. Familiarise yourself with the daily operations, customer service expectations, and health & safety standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a potential leader, it’s crucial to highlight your previous supervisory experience. Prepare examples of how you've motivated a team, resolved conflicts, or improved service standards in past roles. This will show that you can step up and take charge when needed.
✨Emphasise Customer Service Excellence
Peabody’s values outstanding customer service, so be ready to discuss your approach to ensuring a positive customer experience. Share specific instances where you went above and beyond for customers, and how you handle complaints effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.