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- Tasks: Lead high-quality service delivery in private healthcare, focusing on catering and retail operations.
- Company: Join Medirest, part of Compass Group UK&I, a leader in healthcare services across the UK.
- Benefits: Enjoy a dynamic workplace with opportunities for growth, inclusivity, and collaboration.
- Why this job: Make a real impact in healthcare while driving innovation and excellence in service delivery.
- Qualifications: Proven leadership in food-led services, strong financial management, and contract expertise required.
- Other info: Be part of a diverse team that values your unique talents and promotes career advancement.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an exceptional Contract Director to lead the delivery of high-quality services across our private healthcare portfolio. If you\’re passionate about food-led innovation, driving process excellence and fostering positive change, this role is the perfect opportunity for you to make a significant impact.
We are committed to delivering outstanding products and services while fostering a dynamic, inclusive, and collaborative workplace. As part of our continued growth, we are expanding our leadership team to ensure the seamless management of our services and drive success in private healthcare environments.
As a Contract Director, you will be at the forefront of managing all aspects of existing services, including cleaning, catering, portering, and retail operations. This role combines strategic oversight, operational leadership, and financial management to enhance service delivery and customer satisfaction.
Key Responsibilities
Food-Led Operations : Champion excellence in catering and retail services, ensuring high standards, innovation, and customer satisfaction.
Commercial Leadership : Oversee financial performance, including budgeting, forecasting, and cost control, to maximize profitability and revenue opportunities.
Process-Driven Management : Develop and implement efficient systems to optimize service delivery and ensure alignment with SLAs and KPIs.
Driving Change : Identify and execute opportunities for improvement, fostering innovation and operational excellence.
Stakeholder Engagement : Build and nurture relationships with private healthcare clients, suppliers, and service providers to ensure collaboration and alignment.
Team Leadership : Lead and inspire a high-performing team, promoting accountability, excellence, and a culture of continuous improvement.
Risk and Compliance : Ensure all operations meet regulatory standards, managing risks to provide a safe and secure environment for patients, staff, and visitors.
About You
You are a commercially-minded, results-oriented professional with proven experience in managing food led services in demanding environments across multiple sites throughout the UK. You excel at leading diverse teams, building relationships, and driving process improvements to achieve strategic goals.
Qualifications and Experience
Leadership Excellence : Proven track record in a senior management role within Soft FM, catering, or retail operations, ideally in a healthcare setting.
Commercial Acumen : Strong financial management skills with the ability to manage budgets, control costs, and drive revenue growth.
Contract Management Expertise : Experience managing large-scale contracts, ensuring compliance, quality, and cost-efficiency.
Change Maker : A proactive approach to identifying improvement opportunities and leading transformation initiatives.
Customer Focus : Dedication to delivering outstanding service, with an understanding of the unique demands of private healthcare environments.
Analytical Skills : Strategic thinker with strong problem-solving abilities and decision-making skills.
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
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Account Director employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Familiarise yourself with the latest trends in food-led innovation and healthcare services. This knowledge will not only help you during interviews but also demonstrate your passion for the role and the industry.
✨Tip Number 2
Network with professionals in the private healthcare sector, especially those involved in catering and facilities management. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven process improvements and managed large-scale contracts in previous roles. Highlighting your achievements will showcase your suitability for the position.
✨Tip Number 4
Research Medirest and Compass Group UK&I thoroughly. Understanding their values, culture, and recent developments will allow you to tailor your approach and show that you're genuinely interested in joining their team.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food-led services, leadership roles, and contract management. Use specific examples that demonstrate your ability to drive process improvements and manage diverse teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food-led innovation and your commitment to delivering outstanding service in private healthcare. Mention how your skills align with the key responsibilities outlined in the job description.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your commercial acumen and success in managing budgets, improving service delivery, and enhancing customer satisfaction.
Showcase Leadership Skills: Emphasise your experience in leading high-performing teams and fostering a culture of continuous improvement. Provide examples of how you've inspired accountability and excellence in previous roles.
How to prepare for a job interview at Compass Group
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the responsibilities and expectations of the Contract Director position. Familiarise yourself with the key areas such as food-led operations, financial management, and stakeholder engagement to demonstrate your knowledge and enthusiasm.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that highlight your leadership abilities. Discuss how you've successfully led teams, driven process improvements, and managed diverse groups in challenging environments, particularly in healthcare settings.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with budgeting, forecasting, and cost control. Highlight specific instances where you've maximised profitability or revenue opportunities, as this is crucial for the role.
✨Emphasise Your Change Management Experience
Share examples of how you've identified improvement opportunities and led transformation initiatives. This will show your proactive approach and ability to drive positive change within an organisation.
