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- Tasks: Empower colleagues to deliver exceptional service and optimise operational efficiency across various sites.
- Company: Join Compass Group, a leader in the industry with a commitment to diversity and inclusion.
- Benefits: Enjoy a comprehensive benefits package including discounts, wellness classes, and career development opportunities.
- Why this job: Make a real impact by enhancing employee engagement and service quality in a dynamic environment.
- Qualifications: Strong communication skills and a passion for optimising workforce management processes.
- Other info: Collaborative culture with excellent growth opportunities in one of the UK's biggest businesses.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
What the role is about… As a pivotal member of our team, you will play a central role in empowering our colleagues to provide exceptional service to our clients and customers across an extensive network of sites throughout the UK&I. Working under the guidance of the Head of Workforce Management Operations and Compliance Manager and maintaining a collaborative connection with the Sector Business HR teams, you, as the Workforce Management Business Partner (WFMBP), will assume a crucial responsibility in supporting your sector's journey towards adopting, seamlessly mobilising, and effectively visualising the substantial financial benefits derived from the OurTime System. This role places you at the core of optimising operational efficiency, enhancing employee engagement, and ultimately elevating our service quality. Your efforts will enable us to not only meet but exceed the expectations of our clients and customers, as we continue to evolve and refine our processes and strategies in the dynamic landscape of the UK&I business environment.
Some key areas of focus:
- Conduct on-site visits to various business locations.
- Managing all incoming issues via the online portal and all other recognised forms of communication.
- Facilitate the smooth mobilisation process within the sector and provide broader support across the UK.
- Address overpayments resulting from WFM misuse or lack of understanding.
- Provide support for business reviews related to WFM for the Senior Leadership Team.
- Work with cross-functional teams to ensure issues are accurately identified and resolved.
- Identify and expand any risks and issues where appropriate.
- Cross training/knowledge share across the in-house System Administration function.
- Offer assistance and expertise for the UK&I WFM Clinic.
- Take a lead role in promoting the adoption of the OurTime system.
- Ensure effective controls over lieu payments.
- Perform ad hoc reviews, amendments, and training for timesheets.
- Deliver updates on WFM activity to the respective sector.
- Conduct User Acceptance Testing (UAT) for new upgrades and functionalities in OurTime.
- Analyse and review sector trends and issues.
- Provide training on new functionalities to the sector.
- Support the documentation of productivity time through motion studies.
- Share new tasks and requirements with the productivity team to update labour demand.
- Collaborate with the sales team to align labour in tender pitches with UK labour demand, considering TUPE (Transfer of Undertakings (Protection of Employment) Regulations) requirements.
- Project work including mobilisation on the WFM solution to new contract & sites as well as Compliance & improving Manager and colleague’s HR Platform experience.
- Perform necessary WFM audit reviews and support UK profit protection teams as necessary.
- Facilitate the smooth mobilisation of all HR platforms & WFM compliance process within the new acquisitions within Foodbuy includes OurTime, Lone Worker, Hire Hub, PeopleWorks & WorkJam.
*The above is not a limited list.
Workforce Management Business Partner employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Management Business Partner
✨Tip Number 1
Network like a pro! Reach out to current employees at Compass Group through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the OurTime system and its impact on workforce management. Show us you’re keen and ready to hit the ground running!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Workforce Management Business Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Workforce Management Business Partner role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you've optimised processes or improved efficiency – we love a good success story!
Keep It Professional Yet Personal: While we want you to be professional, don’t shy away from letting your personality shine through. A touch of authenticity can make your application stand out and help us get a sense of who you are beyond your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll find all the details you need to submit your application smoothly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Compass Group UK
✨Know the OurTime System Inside Out
Make sure you understand the OurTime system and its functionalities. Familiarise yourself with how it optimises operational efficiency and enhances employee engagement, as this will be a key focus in your role.
✨Showcase Your Collaborative Spirit
This role requires working closely with cross-functional teams. Be prepared to discuss examples of how you've successfully collaborated in the past, and how you can bring that teamwork mentality to the table.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding managing issues via online portals or conducting on-site visits. Think of specific scenarios where you've resolved similar challenges.
✨Highlight Your Training Experience
Since you'll be providing training on new functionalities, share any relevant experience you have in training or knowledge sharing. This will demonstrate your ability to empower others and support the team's growth.
