At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences in a stunning garden setting.
- Company: Join Restaurant Associates, a top-tier hospitality provider with a focus on quality and sustainability.
- Benefits: Enjoy competitive pay, free meals, wellness classes, and exclusive discounts.
- Other info: Flexible shifts in a fun, inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in fine dining management and a passion for excellent service.
The predicted salary is between 30000 - 30000 £ per year.
Location: RHS Garden Wisley
Salary: £30,000 per annum + discretionary tronc
Contract Type: Full-time, permanent, site based, 5 over 7 days per week
Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You’ll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor.
As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates’ values and client expectations at RHS Garden Wisley. You’ll help create a customer-focused environment that consistently delivers a premium dining experience.
Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You’ll also support auditing processes, using guest feedback and performance insights to drive continuous improvement.
You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you’ll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance.
Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport.
Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends.
The Ideal Candidate:
- Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability
- Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency
- Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence
- IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations
What we can offer you:
At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you’ll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including:
- 20 days annual leave plus bank holidays
- Free meals on duty
- Free on-site parking
- Exclusive travel discounts
- Access to wellness, mindfulness, and fitness classes
- Digital GP services for you and your family
- Up to 44% off cinema tickets
- Contributory pension scheme
- Career Pathways and MyLearning development programmes
About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Restaurant Assistant Manager - RHS Garden Wisley in Woking employer: Compass Group UK
At Restaurant Associates, we pride ourselves on being an inclusive and dynamic employer, offering a supportive environment for our Assistant Restaurant Managers at RHS Garden Wisley. With a competitive benefits package that includes free meals, wellness classes, and career development opportunities, we foster a culture of growth and collaboration, ensuring our team members can thrive while delivering exceptional service in a stunning location. Join us to be part of a hardworking team dedicated to creating memorable dining experiences in one of the UK's most beautiful gardens.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant Manager - RHS Garden Wisley in Woking
✨Tip Number 1
Get to know the restaurant scene at RHS Garden Wisley! Visit the venue, chat with staff, and soak up the atmosphere. This will not only give you insights into their operations but also show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events at the garden. Building relationships can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Prepare for the interview by brushing up on your fine dining knowledge and service standards. Think about how you can contribute to enhancing guest experiences and operational efficiency – that’s what they’re looking for!
✨Tip Number 4
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams in the past. Highlight specific examples of how you’ve driven service standards and improved guest satisfaction.
We think you need these skills to ace Restaurant Assistant Manager - RHS Garden Wisley in Woking
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your commitment to exceptional service and how you’ve contributed to creating memorable dining experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Restaurant Manager role. Highlight relevant experience in fine dining or premium environments, and don’t forget to mention any leadership roles you've had in the past!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity and a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Make sure you’re familiar with the restaurant's menu and service style. Research RHS Garden Wisley and understand their values and what makes their dining experience unique. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on communication, coaching, and driving service standards. Be ready to discuss how you handle challenges and motivate your team.
✨Emphasise Customer Experience
Since delivering exceptional guest experiences is key, think of specific instances where you’ve improved customer satisfaction or handled difficult situations. Highlight your understanding of fine dining standards and how you ensure a premium experience for guests.
✨Be Ready for Operational Questions
Expect questions about operational efficiency and how you would identify areas for improvement. Brush up on your knowledge of restaurant systems and be prepared to discuss how you’ve used feedback and performance insights to enhance service workflows in previous roles.
