Assistant Manager - Costa Coffee in Swansea
Assistant Manager - Costa Coffee

Assistant Manager - Costa Coffee in Swansea

Swansea Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and lead a motivated team at Costa Coffee.
  • Company: Join a leading company in the food service industry with a focus on teamwork.
  • Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
  • Why this job: Make a real impact by delivering exceptional customer experiences every day.
  • Qualifications: Previous supervisory experience and strong communication skills required.
  • Other info: Great career growth opportunities and a supportive, diverse work environment.

The predicted salary is between 24000 - 36000 £ per year.

We're currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality.

Working alongside the Store Manager, you'll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.

Main Responsibilities:

  • Support the Manager in the daily running of the Costa store
  • Lead, motivate, and inspire the team to deliver exceptional customer service
  • Assist with staff rotas, stock management, and ordering supplies
  • Ensure the café is clean, well-presented, and compliant with all health and safety standards
  • Help manage cashing-up, record keeping, and other administrative tasks
  • Maintain a positive and professional atmosphere within the team
  • Step up and take responsibility in the Manager's absence

About You:

  • Previous experience in a supervisory or team leader role within a café, retail, or catering environment
  • Strong communication and leadership skills
  • Excellent customer service focus with a proactive attitude
  • Reliable, well-presented, and able to work under pressure
  • A team player with the ability to use your own initiative
  • Committed to maintaining high standards of hygiene and safety

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Assistant Manager - Costa Coffee in Swansea employer: Compass Group UK

As an Assistant Manager at Costa Coffee, you will be part of a dynamic team within a healthcare environment that prioritises exceptional service and operational excellence. Our inclusive work culture fosters personal growth through comprehensive training programmes and offers a range of benefits, including healthcare access, travel discounts, and wellness classes, ensuring you feel valued and supported in your career journey.
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Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Costa Coffee in Swansea

✨Tip Number 1

Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This way, you can show how your own vibe fits in with theirs, making you a more appealing candidate.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and team leadership.

✨Tip Number 3

Show off your passion for coffee! If you’ve got any cool stories about your love for coffee or experiences in cafés, share them during your interview. It’ll make you stand out as someone who genuinely cares about the role.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Assistant Manager - Costa Coffee in Swansea

Leadership Skills
Customer Service Focus
Communication Skills
Team Motivation
Operational Excellence
Stock Management
Health and Safety Compliance
Administrative Skills
Initiative
Ability to Work Under Pressure
Reliability
Hygiene Standards Maintenance

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experience you have in the café or retail world, and don’t forget to mention why you’re excited about working at Costa Coffee.

Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated a team or handled challenges, and how you can bring that energy to our Costa outlet.

Be Detail-Oriented: Pay attention to the details in your application. Make sure your CV is well-organised and free of typos. We want to see that you can maintain high standards, just like we do in our cafés!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!

How to prepare for a job interview at Compass Group UK

✨Know Your Coffee

Familiarise yourself with Costa Coffee's menu and their coffee-making process. Being able to discuss your favourite drinks or any new offerings shows your passion for the brand and can impress the interviewers.

✨Showcase Leadership Skills

Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.

✨Understand Operational Excellence

Brush up on your knowledge of stock management, health and safety standards, and cash handling procedures. Being able to discuss these topics confidently will demonstrate your readiness to support the Store Manager in daily operations.

✨Emphasise Team Spirit

Be ready to talk about how you work well in a team and your approach to maintaining a positive atmosphere. Share specific instances where you contributed to team morale or resolved conflicts, as this aligns with the company’s values.

Assistant Manager - Costa Coffee in Swansea
Compass Group UK
Location: Swansea
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  • Assistant Manager - Costa Coffee in Swansea

    Swansea
    Full-Time
    24000 - 36000 £ / year (est.)
  • C

    Compass Group UK

    10000+
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