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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming experience for visitors.
- Company: Join the dynamic team at RHS Garden Wisley, a leading premium hospitality provider.
- Benefits: Enjoy free meals, onsite parking, and career growth opportunities.
- Other info: Flexible shifts available with a guaranteed minimum of 16 hours per week.
- Why this job: Be part of a friendly team in a beautiful garden setting while developing your skills.
- Qualifications: Experience in fine dining and a passion for customer service are essential.
The predicted salary is between 12 - 12 £ per hour.
Location: RHS Garden Wisley, GU23 6QB
Salary: £12.71 per hour + discretionary tronc
Contract: 16‑hour weekly guaranteed minimum. Working across venues that have a 7 day a week operation.
We're always on the lookout for enthusiastic Hospitality Assistants to join our fantastic fine dining restaurant at RHS Garden Wisley, on a part‑time basis. As a Hospitality Assistant, you’ll be part of a hard‑working, friendly team that all have the same goal – to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.
A successful Hospitality Assistant will play a key front‑of‑house role, creating a welcoming and positive experience for every visitor. You’ll be responsible for delivering excellent customer service, serving food and drinks, handling transactions, and maintaining clean and inviting service areas, while ensuring all health, hygiene and food safety standards are consistently upheld.
In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work weekdays and weekends. Hours will vary depending on the needs of the business, with a guaranteed minimum of 16 hours per week.
Who you are
- Proven experience in fine dining
- A genuine passion for delivering exceptional customer service, greeting every visitor warmly and serving with a positive attitude
- The confidence to take initiative and make decisions that enhance the overall customer experience
- Excellent communication skills and the ability to work effectively as part of a team
- A positive, proactive attitude with a strong desire to succeed
- The ability to stay calm, focused, and efficient in a fast‑paced environment
- Strong timekeeping and a high level of reliability
- A strong commitment to maintaining a safe and secure working environment
What we can offer you
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large‑scale ground events of up to 1000 people. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Waiting Staff - RHS Garden Wisley in Surrey employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff - RHS Garden Wisley in Surrey
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around RHS Garden Wisley. Familiarising yourself with the place will not only impress your interviewers but also help you understand the vibe and customer expectations.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. They’re looking for someone who can bring a positive attitude to the table, so don’t hold back on showing how much you love delivering great service.
✨Tip Number 3
Be ready to chat about your experiences! Think of examples where you’ve gone above and beyond in customer service. This is your chance to show that you’re not just another candidate, but someone who genuinely cares about creating memorable experiences for visitors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at RHS Garden Wisley. Let’s get you started on this exciting journey!
We think you need these skills to ace Waiting Staff - RHS Garden Wisley in Surrey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and creating a welcoming atmosphere for our visitors.
Tailor Your CV: Make sure your CV highlights any relevant experience in fine dining or customer service. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you research RHS Garden Wisley and its hospitality offerings. Familiarise yourself with their dining concepts and customer service ethos. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Passion
During the interview, express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond for a customer. This will highlight your commitment to creating a positive experience for visitors.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Think of instances where you contributed to a team goal or helped a colleague. This will illustrate your ability to work effectively in a fast-paced environment.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it's important to stay calm and focused. Practice common interview questions and consider how you would handle challenging situations in a busy restaurant setting. Showing that you can maintain composure will reassure them of your reliability.