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- Tasks: Lead and inspire teams to deliver exceptional customer service across two retail sites.
- Company: Join a dynamic team at Compass Group UK&I, supporting vital services.
- Benefits: Enjoy discounts, wellness classes, and a comprehensive benefits package.
- Why this job: Make a real impact in a growing business while developing your career.
- Qualifications: Management experience in retail or hospitality and strong communication skills.
- Other info: Opportunities for personal growth and a supportive, inclusive work environment.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced Dual Site Retail Manager with a passion for great food and outstanding customer service to lead Retail across two sites in Lydd & Folkestone. In this role, you will take ownership of day-to-day performance, inspire teams across both locations, and ensure smooth, efficient operations while delivering exceptional customer experiences. You will be part of a business that values individuality, invests in development, and rewards people who go beyond the plate.
What You Will Do:
- Lead and motivate teams to deliver consistently high standards of service
- Oversee daily operations across two sites, including stock control, labour and budgets
- Track KPIs and performance targets, working closely with your Line Manager
- Drive sales by introducing new service concepts and retail ideas
- Act as a brand ambassador, building strong relationships with customers and stakeholders
- Train, develop and support teams, leading by example
- Ensure full compliance with Health & Safety and food safety standards
What We Are Looking For:
- Management experience in retail, catering or hospitality
- Proven ability to manage teams and multiple priorities
- Strong commercial and financial awareness
- Confident communicator with excellent organisational skills
- Ambitious, motivated and keen to develop within a growing business
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
About Us: Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Dual Site Retail Manager in St Mary's Bay employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Retail Manager in St Mary's Bay
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently, especially when discussing your management experience in retail or hospitality.
✨Tip Number 3
Show off your passion for customer service! Be ready to share specific examples of how you've gone above and beyond for customers in the past. This is key for a role like Dual Site Retail Manager where exceptional service is a must.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Dual Site Retail Manager in St Mary's Bay
Some tips for your application 🫡
Show Your Passion: Let your love for great food and customer service shine through in your application. We want to see how your enthusiasm aligns with our values and the role of Dual Site Retail Manager.
Tailor Your CV: Make sure your CV highlights your management experience in retail, catering, or hospitality. We’re looking for specific examples that demonstrate your ability to lead teams and manage multiple priorities effectively.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you outline your key achievements and how they relate to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a Dual Site Retail Manager.
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dual Site Retail Manager inside out. Familiarise yourself with the key responsibilities like managing teams, overseeing operations, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service standards. Highlight how you motivated your team and handled challenges. This is crucial since the role involves inspiring teams across two sites.
✨Be Ready to Discuss KPIs
Since tracking KPIs and performance targets is part of the job, come prepared to discuss how you've managed these in previous roles. Think about specific metrics you've improved and how you achieved those results. This shows your commercial awareness and ability to drive performance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
