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- Tasks: Lead a skilled team to deliver top-notch services at Newark General Hospital.
- Company: Join a reputable healthcare facility focused on quality and compliance.
- Benefits: Competitive salary, career development, and a chance to make a real difference.
- Why this job: Be a key player in enhancing patient experiences and driving service excellence.
- Qualifications: Experience in managing soft services and strong leadership skills required.
- Other info: Dynamic role with opportunities for growth and collaboration.
The predicted salary is between 28000 - 40000 £ per year.
Play a pivotal role in leading a skilled Soft FM team at Newark General Hospital. Delivering high-quality, responsive services that meet patient, client and business expectations while driving value, compliance and continuous improvement.
Key Responsibilities
- Lead the day-to-day delivery of all soft services, ensuring high standards and a great customer experience.
- Drive efficiency and continuous improvement to meet performance and budget targets.
- Inspire, manage and develop teams, overseeing rotas, absence, performance reviews and training.
- Ensure full compliance with Health & Safety and Food Safety legislation.
- Manage service quality, audits and KPIs, resolving issues and driving improvements.
- Identify and manage operational risks, supporting business continuity and emergency planning.
- Build strong relationships with stakeholders to support service excellence.
- Produce clear, accurate reports and maintain compliance documentation using CAFM and MS Office.
Essential Experience & Skills
- Proven experience managing soft services within a facilities or hospitality environment.
- Strong leadership and people management capability.
- Excellent knowledge of Health & Safety and Food Safety regulations.
- Experience managing budgets and delivering operational efficiencies.
- Confident user of MS Office and CAFM systems.
- Strong communication and stakeholder management skills.
Personal Attributes
- Results-driven, commercially aware and customer-focused.
- High integrity with the ability to hold others accountable.
- Strong communicator who works collaboratively for the good of the business.
Desirable
- Experience managing senior third-party relationships.
- Retail or facilities management background.
- IOSH (or equivalent) qualification.
- Food Safety qualification.
Site Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in soft services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service delivery and compliance. This will help you showcase how your experience aligns with their needs during the interview.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss specific examples of how you've inspired and managed teams in the past. Highlighting your ability to drive performance and improve service quality will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Manager role. Highlight your experience in managing soft services and any relevant leadership roles you've held. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use specific examples of how you’ve driven efficiency or improved service quality in previous roles. This helps us see the impact you can make.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Compass Group UK
✨Know Your Soft FM Inside Out
Make sure you brush up on your knowledge of soft facilities management. Understand the key responsibilities of the role, especially around compliance with Health & Safety and Food Safety regulations. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance. This is your chance to demonstrate your people management capabilities and how you can drive efficiency in a similar role.
✨Be Ready to Discuss Budget Management
Since managing budgets is crucial for this role, come prepared with examples of how you've handled financial responsibilities in previous positions. Highlight any operational efficiencies you've achieved and how they positively impacted the bottom line.
✨Build Rapport with Stakeholders
Think about how you can build strong relationships with stakeholders. Prepare to discuss your communication style and how you've successfully collaborated with others in the past. This will show that you understand the importance of teamwork in delivering high-quality services.
