At a Glance
- Tasks: Support catering services and deliver excellent customer experiences at Rugby School.
- Company: Join Lodestone House, part of the global Compass Group family.
- Benefits: Enjoy discounts on travel, food, cinema tickets, and wellness classes.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Be part of a supportive team in a lively hospitality environment.
- Qualifications: Good communication skills and a commitment to high standards of service.
The predicted salary is between 20000 - 25000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About the Role
We are looking for a friendly and reliable Hospitality Assistant to join our hospitality team working at Rugby School, supporting the day-to-day operation of our catering services, events, and functions. Working alongside the Hospitality Manager and wider team, you will help deliver food and beverage services to agreed standards, ensuring a smooth, efficient, and welcoming experience for pupils, staff, and visitors.
You will assist with service delivery, beverage preparation, setting up and clearing hospitality equipment, stock handling, and general catering duties while maintaining high standards of hygiene, cleanliness, and presentation across all service areas. You will also be required to transport hospitality equipment and supplies using the company van.
This is a hands-on role, offering the opportunity to contribute to events, conferences, private functions, and themed activities. You will provide polite, professional, and friendly customer service, respond positively to requests, and communicate any feedback, shortages, or issues promptly to your line manager.
You will work collaboratively with colleagues to support efficient service delivery, follow health, safety, and cash handling procedures where required, and operate equipment safely and responsibly. This role is ideal for someone who enjoys working in a fast-paced hospitality environment, takes pride in delivering excellent customer experiences, and values being part of a supportive team.
Working hours: 40 hrs per week
Days: working 5 out of 7 days
52 Weeks p/a
Who We Are
This role is within Lodestone House, part of the global Compass Group family, delivering high-quality catering within the independent education sector. With the backing of Compass Group UK & Ireland, you’ll be part of a team that feeds people, fuels progress, and builds connections across around 6,000 venues—combining the feel of a supportive local workplace with the opportunities of one of the UK’s largest and most respected businesses.
Join us and you’ll benefit from great perks, and outstanding opportunities for learning and career development with an industry leader. We are committed to safeguarding and promoting the welfare of children and young people, and all employees share this commitment. We are also dedicated to creating a workplace where everyone can truly be themselves, with equal opportunities to grow and succeed.
What We’re Looking For:
- Essential
- Commitment to delivering a high standard of customer service
- Good communication skills and ability to engage with a wide range of people
- Ability to work effectively both independently and as part of a team
- Flexible, adaptable, and customer-focused approach
- Self-motivated with the ability to work under pressure while maintaining a positive attitude
- High standards of personal appearance, hygiene, and professionalism
- Willingness to comply with all company policies, procedures, and legislative requirements
- Acts with honesty, integrity, and professionalism at all times
- Valid UK driving licence and willingness to drive a company van (must be aged 21+)
- Successful completion of an Enhanced DBS check with Children’s Barred List check prior to commencing employment
- Desirable
- Previous hospitality or catering experience
Personal Attributes
- Excellent attention to detail
- Strong communication and interpersonal skills
- Ability to build positive relationships with colleagues and customers
- Organised, proactive, and enthusiastic
What You’ll Bring to the Team
- Commitment to excellent customer service
- Pride in maintaining high standards of cleanliness and presentation
- A positive, professional attitude and willingness to learn
- Flexibility to support the needs of the school community
If you enjoy working in a lively hospitality environment, take pride in delivering outstanding customer experiences, and want to be part of a supportive team, we’d love to hear from you. Apply now to join our team as a Hospitality Assistant.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Hospitality Assistant - Rugby employer: Compass Group UK
At Lodestone House, part of the Compass Group family, we pride ourselves on being an excellent employer by offering a supportive work culture that values diversity and personal growth. Our comprehensive benefits package includes career development opportunities through our Career Pathways and MyLearning programmes, alongside exclusive discounts and wellness initiatives, making it an ideal place for those looking to thrive in a fast-paced hospitality environment while contributing to meaningful experiences for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Rugby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lodestone House and Compass Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Hospitality Assistant role.
✨Tip Number 3
Show off your personality! The hospitality industry thrives on good vibes and customer service. Be yourself during the interview and let your enthusiasm for the role shine through. They want to see that you’re a friendly and reliable team player!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Assistant - Rugby
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your interests and what makes you tick. A friendly tone can go a long way in hospitality!
Tailor Your Application:Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience or skills that match the job description, like customer service or teamwork. This shows us you’re genuinely interested in the position!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially in a fast-paced environment like hospitality!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Compass Group UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the day-to-day operations, such as food and beverage service, hygiene standards, and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer experiences, be prepared to share examples from your past where you've gone above and beyond for customers. Highlight your communication skills and how you engage with different people, as this will demonstrate your fit for the team.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing smartly and maintaining high standards of personal appearance. This reflects your professionalism and shows that you take pride in your work, which is crucial in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or specific events you might be involved in. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
