At a Glance
- Tasks: Lead a dynamic retail and catering operation, ensuring top-notch service and team performance.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and shopping.
- Other info: Access to wellness classes and career development programmes for personal growth.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in retail or catering management with strong leadership and communication skills.
The predicted salary is between 33408 - 33408 £ per year.
We’re looking for an experienced, hands-on Retail & Catering Manager to lead a busy, fast-paced operation at TESC Wathgill. This role offers full responsibility for the unit, combining retail, food service, and team leadership, with a strong focus on standards and client relationships.
What You’ll Be Doing
- Managing the day-to-day retail and catering operation, ensuring smooth service
- Delivering high-quality food and a consistently strong customer experience
- Leading, motivating, and developing your team
- Managing budgets, labour, stock, and financial controls
- Driving Health & Safety and Food Safety compliance
- Building strong relationships with clients and continuously improving service
- Overseeing menu planning, food production, and waste control
About You
- Experience in a Unit Manager, Retail Manager, or Catering Manager role
- Strong leadership skills in a fast-paced, high-volume environment
- Confident managing budgets and operational KPIs
- Excellent communication and client-facing skills
- Proactive, organised, and hands-on approach
- Level 3 Food Hygiene and relevant catering qualifications (desirable)
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail and Catering Manager in Richmond employer: Compass Group UK
At TESC Wathgill, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your leadership skills can truly shine. With a comprehensive benefits package that includes career development opportunities, healthcare access, and exclusive discounts, we ensure our team members feel valued and supported. Join us in a culture that celebrates diversity and empowers you to thrive in your career while delivering outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Catering Manager in Richmond
✨Tip Number 1
Get to know the company inside out! Research TESC Wathgill and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Retail & Catering Manager role. Personal connections can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail and catering management. Think about how you would handle specific scenarios, like managing budgets or leading a team in a busy environment. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Good luck!
We think you need these skills to ace Retail and Catering Manager in Richmond
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant experience in retail or catering management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Retail & Catering Manager role. Share specific examples of how you've successfully managed teams and improved customer experiences.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's improving service standards or managing budgets effectively, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with the retail and catering industry, especially in a fast-paced environment. Brush up on your knowledge of food safety standards and client relationship management, as these are key aspects of the role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams. Prepare examples of how you've motivated and developed your team in previous roles. Highlight any specific achievements that demonstrate your ability to manage budgets and operational KPIs effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy service or dealing with a dissatisfied customer. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
