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- Tasks: Lead a team to deliver exceptional food and customer service in a dynamic retail environment.
- Company: Join Compass Group UK&I, a leader in catering and service operations for Defence.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Access to wellness classes and career development programmes to help you thrive.
- Why this job: Make a real impact while progressing your career in a supportive and inclusive culture.
- Qualifications: Minimum two years of management experience and a passion for great food and service.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting an experienced Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a full time basis, contracted to 40 hours per week.
As a Retail Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Supervising teams to ensure we continue to deliver impeccable food and customer service
- Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new service concepts to drive sales
- Liaising between customers and our internal teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our ideal Retail Manager will:
- Be passionate about great-tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes.
About Us: Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and food service industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a Retail Manager position!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your achievements in previous roles. Include examples of how you’ve improved customer service or boosted sales. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to retail management. Think about how you’d handle specific scenarios, like managing a team during peak hours or resolving customer complaints. Confidence is key!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for Retail Manager roles. Plus, you’ll get the latest updates on openings and company news. Don’t miss out on your chance to join a fantastic team at Compass Group UK&I!
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Show Your Passion: Make sure to express your love for great food and customer service in your application. We want to see that you're genuinely excited about the role and how you can contribute to our team!
Highlight Relevant Experience: When detailing your work history, focus on your management experience in similar sectors. We’re looking for someone who can hit the ground running, so showcase those skills that make you a perfect fit for us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the Retail Manager role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Compass Group UK&I.
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Compass Group UK&I's values and operations. Familiarise yourself with their approach to customer service and food quality. This will help you demonstrate your passion for exceptional food and service during the conversation.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading teams, so prepare examples of how you've successfully managed and motivated staff in the past. Think about specific situations where you’ve improved team performance or resolved conflicts, as these stories will highlight your management experience.
✨Be Financially Savvy
Brush up on your financial acumen! Be ready to discuss how you've managed budgets and inventories in previous roles. You might even want to bring some ideas on how to optimise costs or increase sales, as this shows you're proactive and ready to contribute from day one.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, opportunities for career progression, or how they measure success in the Retail Manager role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.