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- Tasks: Lead a friendly team to provide top-notch reception services and support across various areas.
- Company: Join Compass Group UK&I, a leader in Defence and Government services, supporting military and secure environments.
- Benefits: Enjoy career progression, recognition for your efforts, and a diverse, inclusive workplace culture.
- Why this job: Be part of a welcoming team that values individuality and excellent customer service.
- Qualifications: Experience in a supervisory role, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Opportunity to work in a dynamic environment with a focus on personal development and team performance.
The predicted salary is between 30000 - 42000 £ per year.
We're currently recruiting a friendly & dedicated Receptionist Supervisor to provide first-class reception service for Defence on a full-time basis. As a Reception Supervisor, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.
Here’s what you need to know before applying:
- Ensure Reception operations are running smoothly & following Compass processes
- Be responsible for all team training as required by Compass & Client
- Responsibility of all Master Keys
- Monitor Alarms, Fire, Intruder and Main
- Covering Receptionist duties as and when required within site
- Providing administrative support across a diverse range of areas
- Managing the ordering and distribution of office supplies
- Ensuring public spaces are kept clean and tidy
- Representing Compass Group UK&I and maintaining a positive brand image
- Conduct 1-1s with Direct Reports, providing feedback, support and development
Our ideal Receptionist Team Leader will:
- Have proven experience in a Supervisory role
- Have excellent verbal and written communication skills
- Possess fantastic organisational skills with the ability to prioritise tasks
- Be competent in using Microsoft Office and general office equipment
- Display passion for driving team performance
- Be an excellent team player
- Have the ability to develop and maintain good working relationships
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
Reception Supervisor employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor
✨Tip Number 1
Familiarise yourself with the Compass Group's values and mission. Understanding their commitment to diversity and employee development can help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your supervisory experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed a team, resolved conflicts, or improved processes, as these are key aspects of the Reception Supervisor role.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that illustrate your ability to handle challenging situations with grace. This will show your potential employer that you can maintain a positive brand image even under pressure.
✨Tip Number 4
Research HMS Sultan and its operations. Knowing about the environment you'll be working in can help you tailor your conversation during interviews, making it clear that you're genuinely interested in the position and the organisation.
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, customer service, and any specific skills mentioned in the job description, such as proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved reception operations in the past.
Highlight Key Skills: In your application, emphasise your organisational skills, communication abilities, and experience with training staff. These are crucial for the Reception Supervisor role.
Show Enthusiasm for the Company: Research Compass Group UK&I and express your enthusiasm for their commitment to diversity and employee development in your application. This shows you align with their values.
How to prepare for a job interview at Compass Group UK
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in detail. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved processes. This will demonstrate your capability to lead and inspire others.
✨Emphasise Customer Service Skills
Since the role focuses on providing first-class reception service, be ready to share instances where you went above and beyond for customers. Discuss how you handle difficult situations and ensure a positive experience for visitors.
✨Demonstrate Organisational Skills
The job requires excellent organisational abilities. Prepare to talk about how you prioritise tasks and manage time effectively. You might want to mention any tools or methods you use to stay organised, especially in a busy environment.
✨Familiarise Yourself with Compass Group Values
Research Compass Group UK&I and understand their values and culture. Be ready to explain how your personal values align with theirs, particularly regarding diversity and teamwork. This shows that you are not just looking for a job, but a place where you can contribute positively.
