Product Owner - Back of House Technology Compass Group UK & Ireland is the leading food and support services provider, delivering high-quality services across sectors including workplace, education, healthcare, and leisure. As part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business. Office Base - Birmingham/Hybrid We are now looking for a Product Owner to join our Back of House Technology team. The Role As Product Owner, you will play a critical role in shaping and delivering product solutions within a cross‑functional squad. You will own the product backlog, set priorities, and ensure your team is focused on delivering measurable value aligned to business and operational outcomes. Working within a product‑led, agile environment, you will collaborate closely with Engineering, Architecture, Business Analysis, and key stakeholders to translate strategy into deliverable outcomes and continuously improve product performance. Key Responsibilities Product Ownership & Roadmap * Define and communicate product vision aligned to wider technology and business strategy * Maintain a clear, outcome‑driven roadmap, adapting based on insight and performance * Ensure all work contributes to measurable business and operational goals Backlog Management & Prioritisation * Own and prioritise the product backlog to maximise value and impact * Balance customer needs, operational efficiency, risk, and technical sustainability * Ensure a steady pipeline of well‑defined, delivery‑ready work Discovery & Insight * Work with stakeholders to understand user needs and operational challenges * Lead discovery activities to validate problems and shape effective solutions * Translate insights into clear requirements and success measures Delivery Leadership (Agile) * Provide day‑to‑day direction to the squad, ensuring clarity of priorities and outcomes * Participate in agile ceremonies and drive effective, iterative delivery * Work with engineering to ensure realistic, transparent delivery plans Stakeholder Management * Act as the primary contact for product‑related decisions and communication * Build strong relationships across business and technology teams * Clearly communicate progress, risks, and trade‑offs Tribe Alignment & Dependencies * Collaborate with other Product Owners to manage cross‑team dependencies * Align squad delivery with wider tribe priorities and roadmap * Support planning, governance, and delivery forecasting Risk, Controls & Service Health * Ensure solutions meet security, data, and operational requirements * Balance innovation with reliability and technical sustainability * Use live service insights to continuously improve product performance What We’re Looking For * Proven experience as a Product Owner in an agile, product‑led environment * Strong backlog management and prioritisation skills with a value‑driven mindset * Experience working with cross‑functional technology teams * Ability to translate complex requirements into clear, deliverable outcomes * Strong stakeholder management and communication skills * Data‑driven approach to decision making and continuous improvement Why Join Us? * Be part of a large‑scale digital transformation within a market‑leading organisation * Work in a modern, product‑led environment with cross‑functional teams * Opportunity to shape and deliver technology that impacts operations at scale * Competitive salary and benefits package #J-18808-Ljbffr
