At a Glance
- Tasks: Lead recruitment and development of our Front of House event teams for unforgettable experiences.
- Company: Join Rocket Food, a creative and ambitious team delivering London's top events.
- Benefits: Competitive salary, career growth, healthcare perks, and exclusive discounts.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Make a real impact by building high-performing teams in the exciting hospitality industry.
- Qualifications: Experience in recruitment or hospitality operations with strong communication skills.
The predicted salary is between 34000 - 40000 £ per year.
Location: London
Salary: £34,000 - £40,000 DOE + Overtime
Contract: Permanent | 40 Hours per Week
Join Rocket Food and Build the Industry's Best Event Team. At Rocket Food, we don't just deliver exceptional events, we deliver them through exceptional people. From prestigious venues and luxury brand activations to spectacular dinners and high-profile celebrations, our Front of House teams are at the heart of every unforgettable guest experience.
We're looking for a driven and people-focused Staffing & Recruitment Manager to join our award-winning Events team. This is a fantastic opportunity for a recruitment and operations professional who thrives on building high-performing teams, developing talent, and ensuring we have the very best people representing the Rocket Food brand.
Reporting to the Director of Business Operations, you'll play a vital role in attracting, recruiting, training and developing our Front of House workforce, helping us maintain our reputation as one of London's leading premium event caterers.
What You'll Be Doing
- Leading the recruitment, onboarding and development of our Front of House event teams
- Creating and delivering effective recruitment strategies to attract high-calibre hospitality professionals throughout the year
- Interviewing, selecting and hiring staff in line with Rocket Food's values and service standards
- Managing staffing requirements across approximately 350 events and 7,000 shifts annually
- Building strong relationships with staffing agencies to ensure reliable support during peak periods
- Managing staffing systems and software to maximise efficiency, workforce planning and reporting
- Producing accurate staffing schedules, venue security lists and payroll information
- Organising and delivering engaging training sessions to continuously develop team capability
- Supporting succession planning by identifying and developing future leaders within the Front of House team
- Working closely with Event and Operations Managers to ensure the right people are deployed to the right events
- Attending events to support operations, evaluate team performance and maintain exceptional presentation standards
- Acting as the first point of contact for Front of House staff, providing guidance and support when needed
- Organising staff engagement initiatives and events that strengthen culture, morale and retention
- Monitoring staffing performance, gathering feedback and implementing improvements to enhance service delivery
- Supporting the wider Operations team with event delivery as required
What We're Looking For
- Proven experience in recruitment, staffing, hospitality operations or workforce management
- Strong understanding of high-volume recruitment and workforce planning within a fast-paced environment
- A confident and engaging communicator who enjoys building relationships and developing people
- Excellent organisational skills with the ability to manage multiple priorities simultaneously
- Experience using workforce management, scheduling or HR systems
- Strong attention to detail with excellent administrative and reporting skills
- Commercial awareness with the ability to balance staffing quality, efficiency and profitability
- A proactive approach to problem-solving and decision-making
- Passion for hospitality and delivering exceptional customer experiences through outstanding people
- Knowledge of employment legislation, payroll processes and staffing compliance requirements
Why Rocket Food?
At Rocket Food, you'll be part of a creative, ambitious and supportive team that genuinely loves what it does. You'll have the opportunity to build and develop one of the industry's strongest Front of House teams while working alongside talented colleagues to deliver some of London's most exciting events. This role offers a unique blend of recruitment, people development and event operations, making it perfect for someone who enjoys seeing the direct impact of their work on both people and business performance.
Ready to Build an Exceptional Team?
If you're passionate about recruitment, people development and creating outstanding hospitality experiences, we'd love to hear from you.
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with free wellness, mindfulness and exercise classes
- Share discounts and offers with your friends and family
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Staffing & Recruitment Manager in London employer: Compass Group UK
Compass Group UK is an exceptional employer, offering a vibrant work culture that values teamwork and innovation within the dynamic setting of the Imperial War Museum London. Employees benefit from competitive salaries, opportunities for professional growth, and the chance to be part of a passionate team dedicated to delivering outstanding service in hospitality. With a focus on employee well-being and development, Compass Group UK stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Staffing & Recruitment Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Compass Group UK!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Compass Group UK.
We think you need these skills to ace Staffing & Recruitment Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Compass Group UK. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Compass Group UK and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Compass Group UK. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Compass Group UK's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Compass Group UK
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Compass Group UK.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Compass Group UK will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Compass Group UK and how you would contribute to adapting HR strategies.
