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- Tasks: Lead a team to deliver exceptional food and customer service in a dynamic retail environment.
- Company: Join Compass Group UK&I, a leader in catering and service operations.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Other info: Be part of a diverse team that values individuality and career growth.
- Why this job: Make a real impact while growing your career in a supportive culture.
- Qualifications: Minimum two years of management experience and a passion for great food.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting an experienced Retail Manager who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a full time basis, contracted to 40 hours per week. As a Retail Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Key responsibilities:- Supervising teams to ensure we continue to deliver impeccable food and customer service
- Overseeing the efficiency of all in‑unit operations, including managing inventories, monitoring budgets, and implementing action plans
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new service concepts to drive sales
- Liaising between customers and our internal teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
- Be passionate about great‑tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill.
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families.
About Us: Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
EEO statement: Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Manager in London employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and food service industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a Retail Manager position!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, bring along examples of your past successes. Share stories about how you’ve improved customer service or boosted sales – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Research companies you admire, like Compass Group UK&I, and reach out directly. Express your interest in working with them and ask if they have any upcoming opportunities for a Retail Manager.
✨Tip Number 4
Follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your passion for exceptional food and customer service!
We think you need these skills to ace Retail Manager in London
Some tips for your application 🫡
Show Your Passion: Make sure to express your love for great food and customer service in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about what we do!
Highlight Relevant Experience: When detailing your work history, focus on your management experience in similar sectors. We’re keen to know how you've led teams and improved operations in the past, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements shine through without any fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Compass Group UK&I's values and mission. Familiarise yourself with their catering operations, especially in the Defence sector. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and organisational skills. Highlight any specific instances where you’ve improved team performance or customer satisfaction.
✨Demonstrate Financial Acumen
Brush up on your financial management skills. Be ready to discuss how you've managed budgets and inventories in previous roles. You might even want to prepare a few ideas on how you could optimise costs while maintaining exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for career progression, or how they measure success in the Retail Manager role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.