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- Tasks: Lead and manage facilities services across multiple sites, ensuring excellence and compliance.
- Company: Join a leading facilities management company with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Why this job: Make a real impact in a key leadership role while driving continuous improvement.
- Qualifications: 5+ years in facilities management with strong financial and people management skills.
- Other info: Embrace a diverse culture where your talents are valued and career growth is encouraged.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the Midlands. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.
As a Regional Operations Manager, you will be responsible for ensuring that all contractual service level agreements (SLAs) are achieved, managing financial performance, driving innovation, and leading a high-performing on-site team. You will act as the primary interface between Compass Group and the client, ensuring services are delivered efficiently, safely, and to the highest standards.
Key Responsibilities- Oversee the delivery of multiple self-delivered FM services across several sites, ensuring service excellence and contractual compliance.
- Oversee third-party service providers, ensuring performance meets contractual and compliance standards.
- Manage budgets, monthly-end review and financial reporting and cost control to ensure profitability and operational efficiency.
- Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
- Lead and develop on-site teams, promoting a culture of safety, collaboration, and high performance.
- Drive continuous improvement, innovation, and best practice across all areas of service delivery.
- Ensure compliance with all Health & Safety, statutory, and company policies.
- Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
- Support business development by identifying opportunities for growth and service enhancement.
- Minimum 5 years' experience in a Facilities Management and contract management role.
- Multi-site experience is essential.
- Strong financial and commercial acumen, with experience managing budgets and performance targets.
- Proven experience in people management, team leadership, and client relationship management.
- Excellent communication, organisational, and decision-making skills.
- Strong understanding of compliance requirements, Health & Safety and quality assurance.
- IOSH Managing Safely qualification desirable.
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UKI wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Regional Operations Manager - Midlands in London employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager - Midlands in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to facilities management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and driven performance improvements in previous roles. Highlighting your ability to manage budgets and ensure compliance will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Regional Operations Manager - Midlands in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in facilities management and any multi-site operations you've handled. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven operational excellence and client satisfaction in previous roles. This will help us see the impact you can make.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Compass Group UK
✨Know Your Numbers
As a Regional Operations Manager, you'll need to demonstrate strong financial acumen. Brush up on your budget management skills and be ready to discuss how you've successfully managed financial performance in previous roles. Bring specific examples of how you’ve driven profitability and operational efficiency.
✨Showcase Your Leadership Style
This role requires excellent people management skills. Prepare to talk about your leadership style and how you've developed high-performing teams in the past. Think of examples where you've promoted a culture of safety and collaboration, and be ready to share how you handle team challenges.
✨Client Relationship Mastery
You'll be the key point of contact for clients, so it's crucial to highlight your experience in client relationship management. Be prepared to discuss how you've built and maintained strong relationships with clients, including any strategies you've used to ensure client satisfaction and service excellence.
✨Compliance is Key
Understanding compliance requirements is essential for this role. Familiarise yourself with Health & Safety regulations and quality assurance standards relevant to facilities management. Be ready to discuss how you've ensured compliance in your previous positions and any audits or evaluations you've conducted.
