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- Tasks: Keep the lobby and public areas clean, assist staff, and handle customer requests.
- Company: Join a leading healthcare company that values individuality and career growth.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real difference in customer care while progressing your career.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Be part of a diverse team that celebrates unique talents and backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a full time basis, contracted to 35 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in London employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Healthcare's values and mission. This way, you can show how your personality and work ethic align with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to interact with various teams and customers. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, share examples of times when you’ve successfully handled changing priorities or worked under pressure. This will demonstrate that you’re the perfect fit for the dynamic environment at Healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to bring your spark to Healthcare!
We think you need these skills to ace Porter in London
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can bring that spark to our team and ensure our customers feel valued.
Be Adaptable: In your application, mention times when you've had to adapt to changing priorities. We love candidates who can think on their feet and handle whatever comes their way!
Communicate Clearly: Since communication is key for this role, use your application to showcase your ability to build relationships. A friendly tone and clear examples will help us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Compass Group UK
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a Porter, you'll need to communicate effectively with both customers and staff. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully built relationships or resolved issues.
✨Demonstrate Adaptability
The job requires someone who can handle changing priorities. Be prepared to discuss situations where you've had to adapt quickly. Highlight your ability to stay calm under pressure and how you prioritise tasks effectively.
✨Emphasise Customer Care Experience
Since delivering high-quality customer care is crucial, come ready with specific examples of how you've gone above and beyond for customers in previous roles. This will show that you understand the importance of customer satisfaction in the hospitality industry.
