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- Tasks: Lead a team to deliver exceptional guest experiences in VIP lounges on matchdays.
- Company: Top hospitality services provider at Charlton Athletic Football Club.
- Benefits: Exciting work environment, flexible hours, and opportunities for growth.
- Why this job: Join a passionate team and create unforgettable experiences for football fans.
- Qualifications: Experience in hospitality or customer service with strong leadership skills.
- Other info: Must be available on weekends and evenings for matchday events.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality services provider in the UK is seeking enthusiastic Hospitality Supervisors to manage premium lounges during matchdays at Charlton Athletic Football Club. In this role, you will oversee service operations, lead a team, and ensure a high-quality experience for all guests.
Ideal candidates will have a background in hospitality or customer service, with strong leadership and communication skills. Weekend and evening availability is necessary for this exciting opportunity.
Matchday Hospitality Lead: VIP Lounge & Guest Experience in London employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Hospitality Lead: VIP Lounge & Guest Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with matchday operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for hospitality shine through. Share stories about your past experiences and how you’ve created memorable guest experiences – it’s all about making a connection!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Charlton Athletic Football Club or similar venues to express your interest in roles like Matchday Hospitality Lead. Sometimes, opportunities are created by those who ask!
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can give you an edge. Plus, it shows you’re serious about joining the team and enhancing the guest experience!
We think you need these skills to ace Matchday Hospitality Lead: VIP Lounge & Guest Experience in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing top-notch service and creating memorable experiences for guests.
Highlight Your Leadership Skills: As a Matchday Hospitality Lead, you'll be leading a team, so make sure to showcase any relevant leadership experience in your application. Share examples of how you've motivated others and handled challenges in previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications in one place. Plus, you’ll get to see more about our company culture!
How to prepare for a job interview at Compass Group UK
✨Know Your Venue
Familiarise yourself with Charlton Athletic Football Club and its hospitality offerings. Understanding the layout, services, and atmosphere of the VIP Lounge will help you demonstrate your enthusiasm and readiness to enhance the guest experience.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you motivated your team and ensured high-quality service, as this role requires strong leadership in a fast-paced environment.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for guests, as this will resonate well with the interviewers looking for someone who prioritises guest satisfaction.
✨Be Ready for Weekend and Evening Scenarios
Since the role requires weekend and evening availability, prepare to discuss your flexibility and commitment. You might also want to think about how you would handle busy matchdays and ensure a seamless experience for all guests, showcasing your problem-solving skills.
