Hospitality Manager - Lead Guest Experience & Events in London
Hospitality Manager - Lead Guest Experience & Events

Hospitality Manager - Lead Guest Experience & Events in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a front-of-house team to create unforgettable guest experiences and manage daily operations.
  • Company: A top hospitality company in Central London with a focus on quality and support.
  • Benefits: Competitive salary, career development opportunities, and a supportive work culture.
  • Why this job: Join a dynamic team and make a real difference in guest experiences every day.
  • Qualifications: Experience in hospitality management and exceptional people skills.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality company in Central London is looking for an experienced Hospitality Manager to lead a high-quality operation. This hands-on role requires exceptional people skills and a passion for customer service. You will manage a front-of-house team, ensuring outstanding guest experiences while overseeing daily operations and staff performance.

The company offers a competitive salary, career development opportunities, and a supportive culture focused on quality.

Hospitality Manager - Lead Guest Experience & Events in London employer: Compass Group UK

Join a leading hospitality company in Central London, where exceptional people skills and a passion for customer service are at the heart of our operations. We pride ourselves on fostering a supportive culture that prioritises quality and offers competitive salaries alongside ample career development opportunities, making it an ideal environment for those looking to grow in the hospitality industry.
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Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Manager - Lead Guest Experience & Events in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a great role or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get to the interview stage, be yourself and let your passion for customer service shine through. Remember, they’re looking for someone who can lead a team and create amazing guest experiences.

✨Tip Number 3

Prepare for situational questions! Think about past experiences where you’ve handled difficult guests or managed a team effectively. We want you to demonstrate your problem-solving skills and how you can keep operations running smoothly.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Hospitality Manager - Lead Guest Experience & Events in London

People Skills
Customer Service
Team Management
Operational Oversight
Staff Performance Management
Guest Experience Enhancement
Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Event Management
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – we want to see that passion!

Highlight Your People Skills: As a Hospitality Manager, exceptional people skills are key. Make sure to include examples of how you've successfully managed teams or resolved guest issues. We’re looking for those standout moments that showcase your ability to connect with others.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Mention how your experience aligns with leading a front-of-house team and enhancing guest experiences – it’ll make a big difference!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our supportive culture focused on quality!

How to prepare for a job interview at Compass Group UK

✨Know the Company Inside Out

Before your interview, do some homework on the hospitality company. Understand their values, mission, and what sets them apart in Central London. This will not only show your genuine interest but also help you tailor your answers to align with their culture.

✨Showcase Your People Skills

As a Hospitality Manager, exceptional people skills are crucial. Prepare examples of how you've successfully managed teams or resolved guest issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to create outstanding guest experiences.

✨Demonstrate Your Passion for Customer Service

Passion for customer service is key in this role. Be ready to discuss what excellent service means to you and share specific instances where you went above and beyond for guests. This will help convey your commitment to maintaining high standards in guest experience.

✨Prepare Questions for Them

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their expectations for the role, team dynamics, and opportunities for career development. This shows that you're not just interested in the job, but also in growing with the company.

Hospitality Manager - Lead Guest Experience & Events in London
Compass Group UK
Location: London
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  • Hospitality Manager - Lead Guest Experience & Events in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Compass Group UK

    10000+
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