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- Tasks: Lead operations across diverse restaurant venues and inspire teams to excel.
- Company: Join a dynamic team at Restaurant Associates Venues during an exciting growth phase.
- Benefits: Enjoy a competitive salary, 27 days annual leave, and a collaborative culture.
- Why this job: Make a real impact in a role that values your creativity and ideas.
- Qualifications: Experience managing large volume sites and strong stakeholder relationship skills.
- Other info: Work in beautiful venues with excellent career development opportunities.
The predicted salary is between 48000 - 80000 £ per year.
Location: Remote with regular presence required on site
Salary: Up to £80,000 per annum
Contract: Permanent, Full-Time
As a Head of Operations within Restaurant Associates Venues, you will be joining us in an exciting period of growth and change within the business, whereby you will join us in inspiring our clients, end-consumers and their own operations team to do great things at work. You will report to our Operations Director and lead a team of General Managers across a portfolio of 7 diverse sites, varying in size and revenue across North London, Hertfordshire and the Midlands. The value of the contracts are approximately £15 million, so having experience with large volume sites is essential, due to size.
As the Head of Operations, you will be responsible for multi-site delivery, managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies. Accurately reviewing business performance and ensuring the delivery of key financial targets. Maintaining and developing contract reporting and monitoring to contractual requirements captured in the Monthly Reports. You will be working closely with the client to deliver value through improved management of contracts to help drive service excellence.
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- The chance to work at some truly beautiful and inspiring venues.
- 27 days annual leave (excluding bank holidays).
Head of Operations - Midlands/London employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Midlands/London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Head of Operations role. Highlight your experience with large volume sites and your ability to manage multi-site delivery effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making an impact.
We think you need these skills to ace Head of Operations - Midlands/London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience with large volume sites and multi-site management, as these are key for us. Use specific examples that showcase your achievements in similar positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how your skills align with our needs. Be sure to mention your experience in managing client relationships and delivering financial targets.
Showcase Your Leadership Skills: As a Head of Operations, leadership is crucial. In your application, share examples of how you've led teams effectively, inspired change, and driven service excellence. We want to see your ability to motivate and manage diverse teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Compass Group UK
✨Know Your Numbers
As a Head of Operations, you'll be dealing with significant financial targets. Brush up on your understanding of financial metrics and be ready to discuss how you've successfully managed budgets or improved profitability in previous roles.
✨Showcase Your Leadership Style
You'll be leading a team of General Managers, so it's crucial to articulate your leadership approach. Prepare examples of how you've inspired teams, resolved conflicts, and driven performance in multi-site operations.
✨Understand the Client's Needs
Research Restaurant Associates Venues and their clients. Be prepared to discuss how you can enhance client relationships and deliver value through effective contract management. Tailor your answers to show that you understand their business model.
✨Prepare for Scenario Questions
Expect questions about handling challenges in multi-site operations. Think of specific scenarios where you've had to ensure compliance, manage stakeholder expectations, or improve service delivery, and be ready to share those stories.
