At a Glance
- Tasks: Lead front-of-house operations and manage events services with a focus on customer satisfaction.
- Company: A top service provider in the UK known for excellence in hospitality.
- Benefits: Full-time contract, competitive salary, and opportunities for career advancement.
- Why this job: Shape exceptional guest experiences and lead a dynamic team in a vibrant environment.
- Qualifications: Experience in customer service, strong financial skills, and effective people management.
- Other info: Weekend duty manager rota for a balanced work-life schedule.
The predicted salary is between 36000 - 60000 £ per year.
A leading service provider in the UK is seeking a Reception & Conference Services Manager to oversee front-of-house operations and events services. This role includes full responsibility for financial performance and compliance while managing a team and ensuring high service standards.
The ideal candidate will have proven experience in a customer-focused role, strong financial acumen, and excellent people management skills.
The position offers a full-time contract with a duty manager weekend rota.
Director of Front‐of‐House & Conference Services in London employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Front‐of‐House & Conference Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight your customer-focused experience and financial acumen, showing how you can elevate their front-of-house operations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your people management skills and how you've successfully led teams in the past.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to potential employers. Plus, it shows you're serious about landing that dream job!
We think you need these skills to ace Director of Front‐of‐House & Conference Services in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in customer-focused roles. We want to see how you've managed teams and delivered excellent service standards in the past!
Financial Savvy is Key: Since this role involves financial performance, don’t forget to mention any relevant financial acumen you have. Share examples of how you've successfully managed budgets or improved financial outcomes in your previous positions.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the posting, like 'front-of-house operations' and 'events services', to show that you’re a perfect fit for the role we’re offering.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Compass Group UK
✨Know Your Numbers
As a candidate for the Director of Front-of-House & Conference Services, it's crucial to demonstrate your financial acumen. Brush up on key metrics related to financial performance in similar roles and be ready to discuss how you've managed budgets or improved profitability in past positions.
✨Showcase Your People Skills
This role requires excellent people management skills, so prepare examples that highlight your experience in leading teams. Think about specific situations where you motivated staff, resolved conflicts, or enhanced team performance, and be ready to share these stories during the interview.
✨Understand the Service Standards
Research the company’s service standards and values. Be prepared to discuss how you would uphold and enhance these standards in your role. Showing that you align with their customer-focused approach will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in front-of-house operations. Practice articulating your thought process and decision-making strategies in hypothetical situations, such as handling a difficult client or managing an unexpected event crisis.