Lead Security Guard

Key Responsibilities As Lead Security Guard, you will: Lead, motivate and support a team of Security Officers to deliver a high-quality service 365 days a year. Assist in the planning and delivery of security and car parking operations across the site. Ensure security procedures, service level specifications and site policies are consistently followed. Produce and manage security team rotas and staffing schedules. Conduct and oversee internal and external patrols. Monitor and respond to security, fire and emergency incidents. Complete and review accident, incident and investigation reports. Support departments with security risk identification and provide advice on security matters. Manage key control and lost property processes. Operate and oversee CCTV systems in accordance with legislation and company procedures (where qualified). Deliver monthly performance reports and security management information. Support staff, patients and visitors during difficult or sensitive situations. Liaise with external agencies, including Police and emergency services when required. Ensure team members receive appropriate training, development and performance reviews. Promote a positive culture of customer service, safety and continuous improvement. About You We're looking for someone who has: Essential A valid Frontline SIA Licence . Previous leadership, supervisory or team management experience within a security environment. Excellent communication and customer service skills. Strong organisational and administrative abilities. Good IT skills and experience using security systems and reporting software. The ability to work independently, prioritise workloads and make informed decisions. Experience producing incident and accident reports. Good written and verbal English skills. Flexibility to meet the needs of the business, including shift work where required. Desirable SIA CCTV Licence. Experience working within an NHS or healthcare environment. Knowledge of counter-terrorism and conflict management procedures. Patient restraint training. Experience of car parking operations. Additional security-related qualifications. What You'll Bring A professional and customer-focused approach. Strong leadership skills with the ability to motivate and develop teams. Excellent problem-solving and decision-making abilities. A calm and confident approach during incidents and emergencies. A commitment to maintaining the highest standards of safety, security and service We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Onsite free car parking Subsidised meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to weeks per year About Us Part of Compass Group UK