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- Tasks: Provide exceptional service to patients by managing their dining experience.
- Company: Join Medirest, a leader in healthcare catering services.
- Benefits: Flexible hours, supportive team, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with career advancement opportunities.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Passion for customer service and willingness to learn.
The predicted salary is between 22000 - 25000 £ per year.
If your skills, experience, and qualifications match those in this job overview, do not delay your application. Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Kitchen Host - Hotel employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Host - Hotel
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Medirest and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a warm and welcoming environment for patients, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories!
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Make sure you look presentable and professional for your interview. It shows respect for the role and the people you'll be working with.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Kitchen Host - Hotel
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences where you've gone the extra mile for someone, especially in a healthcare setting. We want to see that you genuinely care about making a difference.
Highlight Relevant Skills: Make sure to mention any skills that relate to food hygiene and patient care. Even if you haven't worked as a Ward Host/Hostess before, talk about your ability to communicate effectively and work under pressure. We value those qualities!
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality shine through in your application. Tell us what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK
✨Know Your Menu
Familiarise yourself with the menu options and dietary requirements that patients may have. Being able to confidently discuss the meals and answer any dietary queries will show your commitment to patient care.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's a time you went above and beyond for someone or handled a difficult situation, these stories will highlight your passion for putting patients first.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in teams, especially under pressure. Highlight how you can adapt and support your colleagues to ensure that patients receive timely care and service.
✨Emphasise Your Willingness to Learn
Since previous experience isn't a must, express your eagerness to learn and grow in the role. Share any relevant training or skills you've acquired that would help you excel as a Ward Host/Hostess.