Customer Service Assistant in Ipswich, Suffolk

Customer Service Assistant in Ipswich, Suffolk

Ipswich +1 Full-Time 10 - 13 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
  • Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
  • Benefits: Flexible part-time hours, opportunities for progression, and a supportive work environment.
  • Why this job: Make a difference in a fast-paced setting while enjoying food and connecting with people.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
  • Other info: Embrace diversity and be part of a culture that celebrates individuality and growth.

The predicted salary is between 10 - 13 Β£ per hour.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 6 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year.

Could you bring your spark to Defence? Here's what you need to know before applying:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Locations

Ipswich Suffolk

Customer Service Assistant in Ipswich, Suffolk employer: Compass Group UK

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant, you'll enjoy flexible part-time hours while being part of a passionate team dedicated to delivering outstanding customer experiences in a dynamic environment. With ample opportunities for personal growth and a commitment to recognising and rewarding hard work, Defence is the perfect place for those looking to make a meaningful impact in their careers.
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Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Assistant in Ipswich, Suffolk

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK&I. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories during your interview will demonstrate your passion for delivering excellent service.

✨Tip Number 3

Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent the brand positively.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.

We think you need these skills to ace Customer Service Assistant in Ipswich, Suffolk

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Compliance
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation

Some tips for your application 🫑

Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!

Craft a Friendly Cover Letter: Your cover letter is your chance to connect with us on a personal level. Share a bit about yourself, why you want to join our team, and how you can contribute to our friendly atmosphere. Keep it light and engaging!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Compass Group UK

✨Show Your Passion for People and Food

Make sure to express your enthusiasm for both customer service and food during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what they’re looking for.

✨Demonstrate Team Spirit

Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, especially in busy environments.

✨Prepare for Fast-Paced Scenarios

Expect questions that assess how you handle pressure. Think of specific instances where you thrived under stress, such as managing multiple tasks or dealing with difficult customers, and be ready to discuss them.

✨Know Your Hygiene and Safety Standards

Brush up on food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will show that you take the role seriously and are committed to maintaining a safe environment.

Customer Service Assistant in Ipswich, Suffolk
Compass Group UK
Location: Ipswich

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