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- Tasks: Lead a team to deliver exceptional food experiences and customer service.
- Company: Join Compass Group, a leader in the hospitality industry with 6,000 venues.
- Benefits: Enjoy perks like discounts on travel, groceries, cinema tickets, and wellness classes.
- Why this job: Grow your career in a supportive environment that values individuality and rewards hard work.
- Qualifications: Previous supervisory experience and a passion for great food and customer service required.
- Other info: Diversity is celebrated here; we want you to thrive and be yourself at work.
The predicted salary is between 28800 - 43200 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service.
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Ensure pre and post service checklists and cleaning schedules have been completed before and after all food services
- To ensure the highest level of customer care is adhered to
- Ensure that uniform standards are upheld to the highest standard
- Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling
- Supervising our teams to ensure we continue to deliver impeccable food and customer service
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our ideal Hospitality Supervisor will:
- Have a customer-centred focus
- Be IT literate
- Maintain high standards of personal hygiene
- Have previous supervisory experience
- Be an excellent communicator, able to motivate and develop others
- Be passionate about great-tasting food and exceptional customer service
- Have experience managing teams in a similar role
- Possess excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
- Have a Contract Catering background (desirable)
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Supervisor - Chigwell employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - Chigwell
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass Group UK&I. Understanding their commitment to diversity and employee development can help you align your responses during interviews, showcasing how you fit into their vision.
✨Tip Number 2
Highlight your previous supervisory experience in hospitality settings. Be prepared to discuss specific examples where you successfully led a team, managed customer service challenges, or improved operational efficiency.
✨Tip Number 3
Demonstrate your passion for food and customer service by staying updated on industry trends. Mention any relevant experiences or initiatives you've taken to enhance customer satisfaction or food quality in your previous roles.
✨Tip Number 4
Prepare to discuss how you implement and uphold health and safety standards in a catering environment. Being able to articulate your approach to compliance will show your commitment to maintaining high operational standards.
We think you need these skills to ace Hospitality Supervisor - Chigwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and supervisory roles. Emphasise your customer service skills and any achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for exceptional food and customer service. Mention specific experiences that align with the responsibilities of the Hospitality Supervisor role, and express your enthusiasm for working with Compass Group UK&I.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, IT literacy, and health & safety compliance. Provide examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
As a Hospitality Supervisor, your role revolves around exceptional customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Highlight Your Supervisory Experience
Make sure to discuss your previous supervisory roles and how you successfully managed teams. Talk about your leadership style and how you motivate others to excel, as this is crucial for the position.
✨Demonstrate Your Knowledge of Health & Safety Standards
Since compliance with health and hygiene regulations is key in this role, be ready to discuss your understanding of these standards. Share any relevant experiences where you ensured compliance in past positions.
✨Prepare Questions About Career Development
The company values growth and development, so ask insightful questions about their Career Pathways and MyLearning programmes. This shows your ambition and eagerness to progress within the organisation.
