Hospitality Manager - Lead Guest Experience & Events
Hospitality Manager - Lead Guest Experience & Events

Hospitality Manager - Lead Guest Experience & Events

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a front-of-house team to create unforgettable guest experiences and manage daily operations.
  • Company: A top hospitality company in vibrant Central London.
  • Benefits: Competitive salary, career development, and a supportive work culture.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Experience in hospitality management and exceptional people skills.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality company in Central London is looking for an experienced Hospitality Manager to lead a high-quality operation. This hands-on role requires exceptional people skills and a passion for customer service. You will manage a front-of-house team, ensuring outstanding guest experiences while overseeing daily operations and staff performance.

The company offers a competitive salary, career development opportunities, and a supportive culture focused on quality.

Hospitality Manager - Lead Guest Experience & Events employer: Compass Group UK

Join a leading hospitality company in Central London, where exceptional people skills and a passion for customer service are at the heart of our operations. We pride ourselves on fostering a supportive culture that prioritises quality and offers competitive salaries alongside ample career development opportunities, making it an ideal environment for those looking to grow in the hospitality industry.
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Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Manager - Lead Guest Experience & Events

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a great role or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Share stories that highlight your people skills and how you've created outstanding guest experiences in the past.

✨Tip Number 3

Research the company culture! Before any interviews, dive into what makes this hospitality company tick. Understanding their values and mission will help you tailor your responses and show that you're a perfect fit for their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.

We think you need these skills to ace Hospitality Manager - Lead Guest Experience & Events

People Skills
Customer Service
Team Management
Operational Oversight
Staff Performance Management
Guest Experience Enhancement
Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Event Management
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through. Share specific examples of how you've created outstanding guest experiences in the past – we want to see that passion!

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in managing teams and operations, and don’t forget to mention any relevant achievements that align with our focus on quality.

Be Personable and Authentic: We’re looking for someone with exceptional people skills, so let your personality come through in your writing. Be genuine and relatable – we want to get a sense of who you are beyond just your qualifications.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and see how you fit into our supportive culture.

How to prepare for a job interview at Compass Group UK

✨Know Your Guest Experience

Before the interview, research the company’s approach to guest experience. Be ready to discuss how you can enhance their current offerings and share examples from your past roles where you’ve successfully improved customer satisfaction.

✨Showcase Your Leadership Skills

As a Hospitality Manager, you'll be leading a team. Prepare to talk about your leadership style and provide specific examples of how you've motivated and developed staff in previous positions. Highlight any training or mentoring initiatives you've implemented.

✨Demonstrate Your Problem-Solving Abilities

In hospitality, challenges arise daily. Think of a few scenarios where you faced difficulties and explain how you resolved them. This will show your potential employer that you can handle pressure and maintain high standards even in tough situations.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.

Hospitality Manager - Lead Guest Experience & Events
Compass Group UK

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