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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a passionate team at Compass Group UK&I, dedicated to outstanding hospitality.
- Benefits: Enjoy free meals, cash rewards, discounts, and flexible working options.
- Why this job: Be the face of our brand and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Career progression opportunities and a supportive, inclusive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We\’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Northern Ireland on a full time basis, contracted to 37.5 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Free meals while at work
- Receive cash rewards every time you spend and use them on a wide range of brands
- You can share all discounts and offers with your friends and families
- Additional, seasonal and overtime hours available
- Career Pathways to support career progression and/or skills development
- Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more
- Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth
- Flexible Working to support Work Life Balance
- Additional Leave Purchase scheme to balance home and work life
- Access to wellness programs to promote mental health and wellbeing of our colleagues
- Employee Assistance Program to guide and support our employees
- Exciting internal reward and recognition schemes
- Regular emails filled with the best discounts and savings available
Shift patterns
Here’s an idea of what your shift patterns will be: Variable shifts
Please note: This role is contracted to 33.4 weeks per year
Your responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
About Compass Ireland
At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Reference: com/0602/99392001/52610668/NI #Northern Ireland
Commitment to diversity
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hospitality Assistant employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's social media and website. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for hospitality.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. They want someone who’s not just skilled but also a great fit for their team, so don’t hold back on your charm!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and helps keep you top of mind as they make their decision.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re looking for someone who can bring a smile to our guests' faces!
Tailor Your Application: Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and communication. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK
✨Know the Company
Before your interview, take some time to research Compass Group UK&I. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can demonstrate your passion for delivering outstanding service during the interview.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling pressure, and decision-making. Practising your responses will help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even if the role is casual, showing that you care about your appearance reflects your professionalism and respect for the opportunity.
