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- Tasks: Lead matchday hospitality and coordinate exciting non-matchday events.
- Company: Charlton Athletic Football Club, a historic community-focused club.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a passionate team and create unforgettable experiences for fans and guests.
- Qualifications: Experience in hospitality/events management and strong leadership skills.
- Other info: Flexible hours including evenings and weekends, with a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Charlton Athletic Football Club is a historic and community-focused club competing in the Championship Football League. Ch&co are the in‑house caterers based at The Valley, we pride ourselves on delivering unforgettable matchday experiences and exceptional events that reflect the spirit of our club and its supporters. We are seeking a dynamic, driven, and experienced Hospitality and Events Manager to lead our hospitality offering and manage a diverse range of non‑matchday events.
Key Responsibilities
- Lead and manage all aspects of matchday hospitality across lounges, executive boxes, and premium areas.
- Plan, coordinate, and deliver a variety of non‑matchday events, including conferences, private functions, corporate bookings, and community events.
- Work closely with the culinary and operational teams to ensure exceptional service delivery and guest experience.
- Develop and maintain relationships with corporate clients, sponsors, and VIP guests.
- Drive revenue growth through creative packages, seasonal offers, and upselling opportunities.
- Ensure compliance with all health and safety, licensing, and operational standards.
- Manage hospitality budgets, forecast sales, and report on performance against KPIs.
- Recruit, train, and lead event staff and matchday hospitality teams.
What We’re Looking For
- Proven experience in a hospitality or events management role (experience in a sporting or stadium environment is highly desirable).
- Exceptional leadership, communication, and organisational skills.
- Strong customer service ethos and a passion for delivering premium guest experiences.
- Commercial awareness with a flair for event sales and planning.
- Ability to work flexibly, including evenings, weekends, and matchdays.
- Familiarity with event management software and hospitality systems is a plus.
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Hospitality and Events Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Events Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality enthusiasts, and don’t be shy about reaching out to people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality shine through. We want to see your enthusiasm for creating unforgettable experiences, so don’t hold back!
✨Tip Number 3
Be proactive! If you see a job opening that excites you, apply through our website and follow up with a friendly email. A little persistence can go a long way in showing us you’re genuinely interested.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change in a heartbeat. Be ready to discuss how you’ve handled challenges in the past and how you can adapt to ensure every event is a success. We love a candidate who can think on their feet!
We think you need these skills to ace Hospitality and Events Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality and events shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the role of Hospitality and Events Manager. Highlight your relevant experience in managing events, especially in a sporting or stadium environment, and don’t forget to mention any creative packages you've developed!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for exceptional organisational skills, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community-focused club!
How to prepare for a job interview at Compass Group UK
✨Know Your Venue
Before the interview, take some time to research Charlton Athletic Football Club and its hospitality offerings. Familiarise yourself with their matchday experiences and non-matchday events. This will show your genuine interest in the role and help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Hospitality and Events Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed an event. Highlight how you motivated your team and ensured exceptional service delivery.
✨Be Ready to Discuss Revenue Growth Strategies
Since driving revenue growth is a key responsibility, come prepared with ideas on creative packages or upselling opportunities. Think about how you can leverage seasonal offers or unique experiences to attract more guests. This will showcase your commercial awareness and strategic thinking.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the club's future plans for hospitality and events. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals. Plus, it gives you a chance to engage in a meaningful conversation.
