Customer Service Assistant in Holyhead

Customer Service Assistant in Holyhead

Holyhead Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
  • Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
  • Benefits: Full-time role with opportunities for progression and a supportive work environment.
  • Why this job: Make a real impact by bringing your spark to a busy, friendly team.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
  • Other info: Diversity is our strength; we celebrate individuality and empower our team members.

The predicted salary is between 24000 - 36000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full‑time basis, contracted to 20 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year.

Here’s what you need to know before applying:

  • Your key responsibilities will include:
  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations
  • Our ideal Customer Services Assistant will:
  • Have an enthusiastic can‑do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety‑first mindset
  • Have experience within a similar catering‑related role, but this isn’t essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Customer Service Assistant in Holyhead employer: Compass Group UK

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant in the Defence sector, you'll enjoy opportunities for personal growth and career advancement while working alongside a passionate team dedicated to delivering outstanding customer experiences. With a commitment to diversity and employee recognition, we ensure that every team member feels valued and empowered to succeed in a dynamic and rewarding environment.
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Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant in Holyhead

✨Tip Number 1

Get to know the company! Research Defence and Compass Group UK&I to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your interview to demonstrate your passion for delivering excellent service.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team at Defence.

We think you need these skills to ace Customer Service Assistant in Holyhead

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation
Adaptability

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our clients.

Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in catering or customer service before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!

Be Yourself: We celebrate individuality, so don’t hesitate to let your personality come through in your cover letter. Share a bit about what makes you unique and how you can contribute to our friendly team atmosphere.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Compass Group UK

✨Know Your Stuff

Before the interview, make sure you understand the company and its values. Research Defence and Compass Group UK&I to get a feel for their culture and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested.

✨Show Your Passion

As a Customer Service Assistant, enthusiasm is key! Be ready to share examples of how you've delivered excellent customer service in the past. Whether it’s a time you went above and beyond for a customer or how you handle pressure, let your passion for food and people shine through.

✨Team Player Vibes

Since this role is all about teamwork, be prepared to discuss your experiences working in a team. Highlight how you contribute positively to group dynamics and how you support your colleagues. A friendly attitude can go a long way in making a great impression!

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Even if the environment is casual, looking polished shows that you take the opportunity seriously. Plus, it sets a positive tone for the conversation ahead.

Customer Service Assistant in Holyhead
Compass Group UK
Location: Holyhead

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