At a Glance
- Tasks: Lead and manage high-quality cleaning services and facilities operations.
- Company: Join Compass Group, a leader in quality and service excellence.
- Benefits: Competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact every day while developing your career.
- Qualifications: Experience in Soft FM management and strong people management skills.
The predicted salary is between 34000 - 34000 € per year.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Location: Helensburgh
Salary: £34,000
We're looking for an experienced Soft FM Cleaning Manager to lead the day-to-day delivery of high-quality facilities services on site. This is a varied, hands-on role with responsibility for both self-delivered services and third-party contractors, ensuring an exceptional experience for clients and customers at all times.
The Role
- You'll be accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services.
- Acting as the client's representative, you'll manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.
Key Responsibilities
- Deliver all Soft FM services in line with contractual agreements and SLAs.
- Manage and coordinate third-party contractors and supply chain partners.
- Lead, motivate, and develop on-site facilities teams.
- Maintain excellent client relationships and proactively address needs.
- Ensure statutory, health & safety, fire, hygiene, and compliance standards are met.
- Control budgets, monitor spend, and ensure value for money.
- Identify service improvements, efficiencies, and commercial opportunities.
- Oversee audits, reporting, training, and accurate record-keeping.
About You
- Proven experience in Soft FM management (essential).
- Strong people management skills, including performance management and development.
- Confident managing reactive and planned works in a live environment.
- Excellent customer service and stakeholder management skills.
- Highly organised with strong attention to detail.
- Comfortable working within a robust corporate Health & Safety culture.
- Financially astute with experience in budget and cost control.
- Smart, professional, and confident communicator.
- Full UK Manual Driving Licence (essential).
Desirable Qualifications
- BIFM membership.
- BICSc / NVQ or equivalent cleaning qualification.
- IOSH or NEBOSH Certificate.
Why Join Us?
You'll be part of Compass Group, representing a brand known for quality, safety, and service excellence. We offer a supportive environment, opportunities to develop, and the chance to make a real impact on site every day.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cleaning Manager (Helensburgh) employer: Compass Group UK
At Compass Group, we pride ourselves on being an exceptional employer, offering a supportive work environment in Helensburgh where you can truly make a difference. As a Cleaning Manager, you'll benefit from comprehensive training and development opportunities, a generous benefits package including healthcare and discounts, and the chance to lead a dedicated team while ensuring high standards of service excellence. Join us to grow your career in a company that values diversity and empowers its employees to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager (Helensburgh)
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online groups where you can meet potential employers or colleagues who might know of openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Soft FM services and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and have examples ready that showcase your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website for the best chance at landing that role! We make it easy for you to showcase your skills and experience directly to hiring managers. Plus, you’ll be part of a supportive community that values your growth and success.
We think you need these skills to ace Cleaning Manager (Helensburgh)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cleaning Manager role. Highlight your experience in Soft FM management and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your People Skills:As a Cleaning Manager, you'll be leading teams and managing client relationships. Use your application to showcase your people management skills and any successful projects you've led. We love to see examples of how you've motivated and developed your teams!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the key responsibilities you've handled in previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Compass Group UK
✨Know Your Soft FM Inside Out
Make sure you brush up on your knowledge of Soft FM services, especially cleaning and waste management. Be ready to discuss how you've successfully managed these services in the past, as well as any challenges you've faced and how you overcame them.
✨Showcase Your People Skills
As a Cleaning Manager, you'll be leading teams and managing contractors. Prepare examples that highlight your leadership style and how you've motivated teams to achieve high standards. Think about specific situations where you’ve improved team performance or resolved conflicts.
✨Demonstrate Financial Savvy
Since budget control is key in this role, come prepared with examples of how you've managed budgets effectively. Be ready to discuss any cost-saving initiatives you've implemented and how they benefited your previous employers.
✨Client Relationships Matter
Excellent client relationships are crucial in this role. Think of instances where you've gone above and beyond to meet client needs or resolve issues. Be prepared to explain how you maintain strong communication and ensure client satisfaction.
