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- Tasks: Lead and manage high-quality cleaning services and facilities operations.
- Company: Join Compass Group, a leader in quality and service excellence.
- Benefits: Competitive salary, supportive environment, and development opportunities.
- Why this job: Make a real impact every day while leading dynamic teams.
- Qualifications: Experience in Soft FM management and strong people skills.
- Other info: Opportunity to work in a robust corporate culture with career growth.
The predicted salary is between 28000 - 40000 £ per year.
We’re looking for an experienced Soft FM Cleaning Manager to lead the day‑to‑day delivery of high‑quality facilities services on site. This is a varied, hands‑on role with responsibility for both self‑delivered services and third‑party contractors, ensuring an exceptional experience for clients and customers at all times.
The Role
- Accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services.
- Acting as the client’s representative, manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.
Key Responsibilities
- Deliver all Soft FM services in line with contractual agreements and SLAs.
- Manage and coordinate third‑party contractors and supply chain partners.
- Lead, motivate, and develop on‑site facilities teams.
- Maintain excellent client relationships and proactively address needs.
- Ensure statutory, health & safety, fire, hygiene, and compliance standards are met.
- Control budgets, monitor spend, and ensure value for money.
- Identify service improvements, efficiencies, and commercial opportunities.
- Oversee audits, reporting, training, and accurate record‑keeping.
About You
- Proven experience in Soft FM management (essential).
- Strong people management skills, including performance management and development.
- Confident managing reactive and planned works in a live environment.
- Excellent customer service and stakeholder management skills.
- Highly organised with strong attention to detail.
- Comfortable working within a robust corporate Health & Safety culture.
- Financially astute with experience in budget and cost control.
- Smart, professional, and confident communicator.
- Full UK Manual Driving Licence (essential).
Desirable Qualifications
- BIFM membership.
- BICSc / NVQ or equivalent cleaning qualification.
- IOSH or NEBOSH Certificate.
Why Join Us?
You’ll be part of Compass Group, representing a brand known for quality, safety, and service excellence. We offer a supportive environment, opportunities to develop, and the chance to make a real impact on site every day.
Cleaning Manager in Helensburgh employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Helensburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and ensuring compliance. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Cleaning Manager in Helensburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Soft FM management experience and any relevant qualifications to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've led teams or improved services in previous roles, so we can see your potential impact on our site.
Showcase Your People Skills: Since this role involves managing teams and client relationships, make sure to emphasise your people management skills. We want to know how you motivate and develop your team while maintaining excellent client relations.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Compass Group UK
✨Know Your Soft FM Inside Out
Make sure you brush up on your knowledge of Soft FM services, especially cleaning and waste management. Be ready to discuss how you've successfully managed these services in the past and any improvements you've implemented.
✨Showcase Your People Skills
As a Cleaning Manager, you'll be leading teams and managing contractors. Prepare examples of how you've motivated and developed your team, handled conflicts, or improved client relationships. This will show that you're not just about the tasks but also about the people.
✨Be Ready for Compliance Questions
Health and safety is a big deal in this role. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in previous positions. Highlight any audits or training you've overseen to demonstrate your commitment to safety standards.
✨Demonstrate Financial Savvy
Since budget control is key, come prepared with examples of how you've managed budgets effectively. Discuss any cost-saving measures you've implemented or how you've ensured value for money in your previous roles. This will show that you can handle the financial aspects of the job.