Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Hard Services Team to enhance customer experience and ensure safety standards.
- Company: Join Compass Group, a leader in the industry with a commitment to diversity.
- Benefits: Enjoy a company vehicle, fuel card, discounts, wellness classes, and career growth opportunities.
- Why this job: Make a real impact while managing exciting projects and developing your skills.
- Qualifications: Experience in maintenance management, electrical systems, and strong leadership skills.
- Other info: Flexible work environment with excellent training and networking opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Company Vehicle for Travel between sites
- Fuel Card for Business Use
- Company Phone
- Power, Hand and Testing Tools
- Training Opportunities
- Company Workwear
- PPE
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Overall Purpose of the Role
To enhance the customer experience and reputation of PPP by effectively managing the Hard Services Team, equipment, resources and third-party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures
Key Accountabilities
- To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times
- To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO.
- To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets
- To deputise for the Contract Manager as required
- To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps
- To ensure all teams are engaged and managed effectively to achieve their performance targets and the PPP Management promises are delivered
- To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place
- To manage & analyse the CAFM system data to optimise the efficiency of the FM operation
- To produce client reports and liaise with the client as appropriate seeking opportunities to develop and improve the Hard Services offer to benefit all stakeholders and enhance the reputation of the PPP FM service
- To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements
- To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety
- To work flexibly and attend off site meetings, training courses & networking events as required
- Able to carry out full test and inspection of Electrical systems and fixed installation equipment, completing minor electrical repairs and installations, carry out servicing and repairs.
- Respond to emergency breakdowns at several schools and buildings in the local area
- To role model the PPP behaviours at all times to colleagues, customers & clients
Person Speck
- Experienced in the management of reactive and planned maintenance
- Ability to problem solve and fault find
- Experience working with Electrical systems, testing and installation
- Line management of direct engineers and working with subcontractors to deliver services
- Attention to detail – understanding technical data/engineering reports
- Working knowledge of statutory compliance and adherence to safety processes
- Experience planning and scheduling complex maintenance projects to run efficiently
- Experience using CAFM systems (Concept/Maximo/Top desk etc)
- Computer literate – MS Excel, Word, Outlook etc
- NEBOSH Certificate or Diploma in Health & Safety or willing to work towards
- Previous experience as a duty holder (AP or RP).
- City & Guilds 2360 Parts 1 & 2 or equivalent
- City & Guilds 2391/2394 & 2395 or equivalent
- Level 2 & 3 Technical Certificates complete with relevant NVQ Level 3
- Enhanced DBS Check (Carried out by Employer)
About Us
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2111/78140001/52564082/R/SU #PPP.IML
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Hard Services Manager - Brighton employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Manager - Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Hard Services Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their projects and how they align with your experience in managing hard services. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safety culture and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks we offer, like training opportunities and exclusive discounts. Let’s get you that job!
We think you need these skills to ace Hard Services Manager - Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hard Services Manager role. Highlight your experience with electrical systems, management of maintenance projects, and any relevant certifications like NEBOSH.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've managed teams or improved service delivery in previous positions. Make it personal and engaging!
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to problem-solve and fault-find. We want to see how you've tackled challenges in the past, especially in reactive and planned maintenance scenarios.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical systems and maintenance management. Be ready to discuss your experience with reactive and planned maintenance, as well as any relevant certifications like City & Guilds or NEBOSH. This will show that you're not just familiar with the technical side but also understand how to manage it effectively.
✨Showcase Your Leadership Skills
As a Hard Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to engage and motivate your team to meet performance targets, as this is crucial for the role.
✨Understand the Company Culture
Familiarise yourself with Compass Group's values and culture. They emphasise diversity and empowerment, so think about how your personal values align with theirs. Be ready to discuss how you can contribute to fostering an inclusive environment within the Hard Services Team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the company's future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
