At a Glance
- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join Compass Group UK&I, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Embrace diversity and grow your career with a supportive team.
- Why this job: Be the face of our brand and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, teamwork, and the ability to thrive under pressure.
The predicted salary is between 10 - 12 € per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 22.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
10 Month Fixed Term Maternity Cover.
Here's an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 40 weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Locations
Hospitality Assistant's in Hampshire, Winchester employer: Compass Group UK
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Hospitality Assistant, you'll enjoy competitive pay, flexible hours, and ample opportunities for personal and professional growth within one of the UK's largest businesses, all while working in a dynamic team that celebrates diversity and recognises hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant's in Hampshire, Winchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and Compass Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make every guest feel special. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that exceptional service they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the brand positively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll have access to all the latest opportunities. Plus, it’s super easy to navigate!
We think you need these skills to ace Hospitality Assistant's in Hampshire, Winchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love delivering outstanding service and making guests feel special.
Be Personal:Tailor your application to reflect our values. Mention specific experiences where you've gone above and beyond for customers, as this shows us you're a great fit for our team.
Keep It Clear and Concise:Make sure your application is easy to read. Use clear language and structure your thoughts well. We appreciate a straightforward approach that gets to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings. Being able to recommend dishes or explain ingredients shows your enthusiasm and knowledge, which is key for a Hospitality Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Be ready to discuss your experience working in teams. Highlight how you communicate effectively and support your colleagues, as teamwork is crucial in a fast-paced hospitality environment.
✨Emphasise Your Ability to Handle Pressure
Think of situations where you've successfully managed stress or busy periods. Share these experiences to show that you can thrive under pressure, which is essential for this role.
