At a Glance
- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join Compass Group UK&I, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Fixed-term role with flexible shifts and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and grow your career in a dynamic environment.
- Qualifications: Passion for service, teamwork, and ability to thrive under pressure.
The predicted salary is between 10 - 12 € per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 22.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
10 Month Fixed Term Maternity Cover.
Here's an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 40 weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Locations
Hospitality assistant Hospitality assistant in Hampshire, Winchester employer: Compass Group UK
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Hospitality Assistant, you'll enjoy competitive pay, flexible hours, and numerous opportunities for personal and professional growth within one of the UK's largest businesses. Join our passionate team where your contributions are recognised, and you can truly make a difference in delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality assistant Hospitality assistant in Hampshire, Winchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and Compass Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make every guest feel special. Role-play common scenarios with friends or family to boost your confidence and ensure you’re ready to deliver that exceptional service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the brand positively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll have access to all the latest opportunities. Plus, it’s super easy to navigate!
We think you need these skills to ace Hospitality assistant Hospitality assistant in Hampshire, Winchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love delivering outstanding service and making guests feel special.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the role. We’re looking for team players with great communication skills, so don’t forget to mention any past roles where you’ve excelled in these areas!
Be Personable:Your written application is your first chance to make a great impression. Use a friendly tone and be yourself – we value individuality and want to get to know the real you!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at Compass Group UK
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss the dishes and make recommendations shows your passion for the role and that you're ready to provide exceptional service.
✨Showcase Your People Skills
Prepare examples of how you've delivered outstanding customer service in the past. Whether it's a time you went above and beyond for a guest or resolved a tricky situation, these stories will highlight your ability to connect with customers and work well in a team.
✨Demonstrate Your Initiative
Think of instances where you've taken the initiative in previous roles. This could be suggesting improvements or stepping up during busy times. Employers love candidates who can think on their feet and make decisions that benefit the customer experience.
✨Emphasise Your Team Spirit
Since this role involves working closely with others, be ready to discuss how you collaborate with teammates. Share experiences that showcase your communication skills and how you contribute to a positive team environment, especially under pressure.
