Customer Service Assistant in Gloucester

Customer Service Assistant in Gloucester

Gloucester Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
  • Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
  • Benefits: Full-time hours, opportunities for progression, and a supportive work environment.
  • Why this job: Make a difference in a fast-paced setting while enjoying a vibrant team culture.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
  • Other info: Diversity is celebrated, and every individual is valued and empowered to thrive.

The predicted salary is between 24000 - 36000 Β£ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year.

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant in Gloucester employer: Compass Group UK

At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant in the Defence sector, you'll enjoy opportunities for career progression, recognition for your hard work, and the chance to be part of a passionate team dedicated to delivering outstanding customer experiences in a dynamic environment. Join us and bring your spark to a company that truly invests in its people and celebrates diversity.
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Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Assistant in Gloucester

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Defence and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate environment.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your enthusiasm and can-do attitude during the interview.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity and reiterating your interest in the role. Plus, it keeps you fresh in their minds!

We think you need these skills to ace Customer Service Assistant in Gloucester

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Compliance
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Communication Skills
Attention to Detail
Positive Brand Representation

Some tips for your application 🫑

Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!

Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and engaging, and explain why you’d be a great fit for our team. Remember, we’re all about celebrating individuality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Compass Group UK

✨Know Your Stuff

Before the interview, make sure you understand the company and its values. Research Defence and Compass Group UK&I to get a feel for their culture and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested.

✨Show Your Passion

As a Customer Service Assistant, enthusiasm is key! Be ready to share examples of how you've delivered excellent customer service in the past. Whether it’s a time you went above and beyond for a customer or how you handle busy situations, let your passion shine through.

✨Team Player Vibes

Since teamwork is crucial in this role, prepare to discuss your experiences working in a team. Think of specific instances where you collaborated effectively with others, especially in high-pressure environments. Highlighting your ability to work well with others will resonate with the interviewers.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Even if the role is in a casual setting, showing that you care about your appearance reflects your professionalism and respect for the opportunity.

Customer Service Assistant in Gloucester
Compass Group UK
Location: Gloucester

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