At a Glance
- Tasks: Lead and manage a catering unit, ensuring quality service and efficient operations.
- Company: Join Compass Group, a leader in the catering industry with 6,000 venues across the UK.
- Benefits: Enjoy perks like a contributory pension, digital GP access, travel discounts, and wellness classes.
- Other info: Be a Compass Advocate and help enhance our service while enjoying competitive pay.
- Why this job: Grow your career with training opportunities and be part of a diverse, inclusive culture.
- Qualifications: Previous contract catering experience and strong leadership skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for overseeing the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets.
Who you are:
- Key responsibilities within this role will include;
- Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
- Previous Contract Catering Experience
- Communicate, motivate and guide effectively your management team and catering staff on a daily basis.
- Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
- To take overall responsibility for both food and health and safety procedures in the catering department.
- Communicate regularly with the client as required.
- Action plans are completed following customer satisfaction surveys.
- Promote the unit and act as a Compass Group Advocate at all times.
- Proven experience of managing internal and external stakeholders.
- Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
- Identify any additional opportunities to enhance/develop the service we provide and discuss with line manager.
- Bring innovation and flair.
- To operate to the agreed budget monitor trends and be able to identify corrective action if necessary.
- Ensure all customer requirements are delivered in line with the expectation.
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Crawley
✨Tip Number 1
Familiarise yourself with Compass Group's values and mission. Understanding their commitment to diversity and employee empowerment can help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your previous contract catering experience in conversations. Be prepared to discuss specific examples of how you've successfully managed teams and improved service delivery, as this will demonstrate your capability for the General Manager role.
✨Tip Number 3
Network with current or former employees of Compass Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss innovative ideas you have for enhancing service delivery. The job description mentions a need for innovation and flair, so coming equipped with fresh concepts can set you apart from other candidates.
We think you need these skills to ace General Manager - Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in contract catering and management. Use specific examples that demonstrate your ability to lead teams, manage resources, and ensure food safety standards.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly your strategic approach to managing a team.
Highlight Key Achievements:In your application, emphasise any key achievements from your past roles, such as successful projects, improvements in service delivery, or innovative ideas that enhanced customer satisfaction.
Showcase Communication Skills:Since the role requires effective communication with clients and team members, include examples of how you've successfully managed stakeholder relationships and motivated your team in previous positions.
How to prepare for a job interview at Compass Group UK
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on communication and motivation strategies.
✨Understand the Business
Familiarise yourself with Compass Group UK & Ireland's operations and values. Be ready to discuss how your previous contract catering experience aligns with their standards and how you can contribute to their success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios where you've had to manage resources effectively or improve customer satisfaction.
✨Emphasise Innovation and Improvement
Compass Group values innovation, so be prepared to discuss any ideas you have for enhancing service delivery. Share examples of how you've previously identified opportunities for improvement in your roles.
