At a Glance
- Tasks: Lead a dynamic team in delivering top-notch catering and hospitality services.
- Company: Join Compass Group UK&I, the leading provider of food and support services.
- Benefits: Enjoy discounts, wellness sessions, and access to health support services.
- Why this job: Make a real impact in a prestigious, high-security environment while developing your leadership skills.
- Qualifications: Management experience in catering or hospitality is essential; strong communication skills are a must.
- Other info: This role requires security clearance due to its high-security government site.
The predicted salary is between 43200 - 72000 £ per year.
General Manager
Upto £50,000 per annum
40 hours per week
What you\’ll be doing:
As the General Manager, you will play a pivotal role in overseeing all aspects of our operations. You will be responsible for managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.
Drive service and FM support service solutions that exceed new and existing customer requirements. Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to the Leadership and Executive teams in line with the Compass vision, values, and overall business strategy. Your leadership, organisational skills, and culinary expertise will be key in delivering exceptional experiences to our clients.
More about the role:
Key Responsibility:
- Lead and drive the strategy of growth and retention of new and existing business in each sector through leading the development of long term account plans, including a rolling lifecycle review process
- Drive the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts
- Implement senior client review process to identify additional sales/service opportunities
- Communicate strategy to the team and ensure that improvements are implemented to maximise performance and customer satisfaction
- Develop and maintain relationships with internal and external stakeholders
- Provide operational insight alongside strategic marketing plans to grow sales/services and deliver customer satisfaction
- Ensure purchasing complies with Compass Group UK & Ireland policies
- Manage labour costs above budget to client through policies in place
- Challenge and continually review labour structures and ratios
- Review trends and adjust consumable budgets accordingly
Who you are:
- Leadership – proven track record of strong leadership and change management
- Client Management – experience of managing challenging clients
- Corporate Alignment – Aligns resources to the business
- Results Orientation – Improves performance
- Responding to Customers – Understands underlying concerns
- Integrity – Acts on values when it is not easy to do so
- Working Together for the Business – Promotes team effectiveness
- Holding Others Accountable – Monitors performance
- Strong Communication – creates a site communication strategy
- Senior management experience in Facilities Management
- Senior management experience leading and inspiring operational teams to deliver results
- Led the implementation of change programmes to deliver operational benefits
- Experience of working within brand guidelines to deliver results
- Experience in highly commercial and price sensitive markets
- Excellent communication and presentation skills
- Fully conversant with current Health and Safety and food safety regulation.
- Experience on application of risk management, analysis and reduction
- Managed senior level third party relationships
About Us
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
#J-18808-Ljbffr
General Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the specific catering and hospitality standards expected in high-security environments. Understanding the unique challenges and protocols can set you apart during discussions.
✨Tip Number 2
Network with professionals in the catering and hospitality industry, especially those who have experience in government or high-security settings. They can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your management style and how you inspire teams in fast-paced environments. Be ready with examples of how you've successfully led teams and improved service quality.
✨Tip Number 4
Research Compass Group UK&I and their values, particularly around quality food and service. Demonstrating your alignment with their mission during conversations can make a strong impression.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in catering, hospitality, or facilities. Use specific examples that demonstrate your ability to lead teams and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality food and service. Mention how your skills align with the role's requirements and express your enthusiasm for working in a high-security environment.
Highlight Financial Acumen: Since the role requires financial and commercial awareness, include any relevant experience you have in controlling costs, managing budgets, or improving operational performance in your application.
Prepare for Security Clearance: Be ready to discuss your eligibility for security clearance in your application. Mention any previous experience working in high-security environments or your understanding of the protocols involved.
How to prepare for a job interview at Compass Group UK
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've successfully motivated and developed teams in the past.
✨Demonstrate Financial Acumen
This role requires financial awareness. Brush up on key metrics like cost control and operational performance, and be ready to discuss how you've managed budgets or improved profitability in previous roles.
✨Prepare for Client Interaction Scenarios
Since liaising with clients is crucial, think of examples where you've successfully handled client feedback or resolved issues. This will show your ability to maintain strong relationships in a fast-paced environment.
✨Understand Security Protocols
Given the high-security nature of the role, familiarise yourself with security protocols and be ready to discuss how you would ensure compliance and safety within your team and operations.