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For Companies At a Glance
- Tasks: Lead operations and manage multi-functional teams at our Defence site.
- Company: Join a leading Defence services provider with a focus on operational excellence.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Proven experience in contract catering or similar roles and strong team management skills.
- Other info: Access career growth opportunities and wellness classes to support your well-being.
The predicted salary is between 38000 - 60000 £ per year.
General Manager
Upto £50,000 per annum
40 hours per week
What you\’ll be doing:
As the General Manager, you will play a pivotal role in overseeing all aspects of our operations. You will be responsible for managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.
Drive service and FM support service solutions that exceed new and existing customer requirements. Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to the Leadership and Executive teams in line with the Compass vision, values, and overall business strategy. Your leadership, organizational skills, and culinary expertise will be key in delivering exceptional experiences to our clients.
More about the role:
Key Responsibility:
- Lead and drive the strategy of growth and retention of new and existing business in each sector through leading the development of long term account plans, including a rolling lifecycle review process
- Drive the sales team to develop financially sound bids and proposals and sign off final agreements to ensure we deliver operationally sound contracts
- Implement senior client review process to identify additional sales/service opportunities
- Communicate strategy to the team and ensure that improvements are implemented to maximise performance and customer satisfaction
- Develop and maintain relationships with internal and external stakeholders
- Provide operational insight alongside strategic marketing plans to grow sales/services and deliver customer satisfaction
- Ensure purchasing complies with Compass Group UK & Ireland policies
- Manage labour costs above budget to client through policies in place
- Challenge and continually review labour structures and ratios
- Review trends and adjusting consumable budgets accordingly
Who you are:
We are looking for;
- Leadership – proven track record of strong leadership and change management
- Client Management – experience of managing challenging clients
- Corporate Alignment – Aligns resources to the business
- Results Orientation – Improves performance
- Responding to Customers – Understands underlying concerns
- Integrity – Acts on values when it is not easy to do so
- Working Together for the Business – Promotes team effectiveness
- Holding Others Accountable – Monitors performance
- Strong Communication – creates a site communication strategy
- Senior management experience in Facilities Management
- Senior management experience leading and inspiring operational teams to deliver results
- Led the implementation of change programmes to deliver operational benefits
- Experience of working within brand guidelines to deliver results
- Experience in highly commercial and price sensitive markets
- Excellent communication and presentation skills
- Fully conversant with current Health and Safety and food safety regulation.
- Experience on application of risk management, analysis and reduction
- Managed senior level third party relationships
About Us
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
General Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations, especially in Defence services, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams and improved service delivery in past roles. This will showcase your skills and give interviewers confidence in your ability to manage multi-functional teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get that application in and show us what you’ve got!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in contract catering and leadership skills, as these are key for us. Use specific examples that showcase your achievements and how they relate to the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for operational excellence and how you can make an impact at our Defence site. Keep it concise but engaging, and don’t forget to mention why you want to work with us specifically.
Showcase Your Communication Skills: As a General Manager, excellent communication is crucial. In your application, demonstrate your ability to communicate effectively by using clear and professional language. This will give us a taste of how you’ll interact with teams and clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a General Manager in a Defence setting. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing multi-functional teams and ensuring compliance. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is crucial. Prepare examples from your past experiences where you've successfully led teams or improved service delivery. Be ready to discuss how you motivate staff and drive efficiency, as this will demonstrate your capability to manage and develop departmental managers effectively.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. This will show that you are not only a good communicator but also someone who values collaboration and client relationships.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you've had to ensure compliance, manage budgets, or handle client relationships. Prepare to explain your thought process and the outcomes of your actions, as this will highlight your commercial acumen and results-driven approach.
